Sign upLog in

511- Springfield Plaza-Store Manager

Forman Mills

Springfield, MA

Apply
JOB DETAILS
SKILLS
Advertising, Auditing, Budgeting, Communication Skills, Community and Social Services, Computer Skills, Customer Support/Service, Disciplinary Action, Employee Retention, Exceeded Sales Goal, Fitness, Interpersonal Skills, Leadership, Lift/Move 40 Pounds, Loss Prevention, Maintenance Services, Management Strategy, Mathematics, Merchandising, Microsoft Excel, Microsoft Outlook, Microsoft Word, New Store Openings, Operational Audit, Performance Metrics, Point of Sale (POS) Software, Policy Development, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Retail Management, Time Management, Top Sales Rep
LOCATION
Springfield, MA
POSTED
6 days ago
Job description

The Store Manager Controls, Directs, Leads and Participates in the entire operation of their assigned store. The Store Manager directs the activities of all store personnel and ensures the store is fully staffed to the model. Fully responsible for ensuring allcompany policies and procedures are understood and executed. Accountable for improving store volume, profits, shrink, employee retention/turnover and store merchandising/presentation standards by meeting and exceeding all established budgets and company guidelines.

Principle Duties and Responsibilities:
• Responsible for meeting or exceeding budgeted sales daily and driving all company KPIs.
• Responsible for delivering weekly payroll at or below budget weekly by ensuring all team members are scheduled to the needs to of the business and payroll is recorded and reported accurately.
• Organizes and directs all daily activities to include all Operations, Merchandise, Loss Prevention and Personnel Functions.
• Conducts store operational audits to ensure that policies and procedures are adhered to.
• Oversees the Recruiting, Hiring and Training process to build and maintain an "A" team at all times. Expected to maintain staffing to the guidelines.
• Evaluates, counsels and disciplines personnel based on performance.
• Ensures flawless execution of all Company Initiatives to include:
o Ad Sets
o Markdowns
o Freight processing
o Detail recovery
o Weekend readiness
o All company initiatives
• Ensure outstanding customer service by verifying all team members greet, assist and thank customers in a positive approachable manner. Ensures all customer issues are resolved and handled professionally and timely, holding everyone accountable to the standard. Present a positive image towards all team members, customers and the community.
• Communicates policies, procedures, advertising and all pertinent information to the staff.
• Audits operational controls to ensure all policies are adhered to.
• Help deter theft by ensuring all team members are greeting and assisting every customer, maintaining a visible management presence and modeling respectful customer service to the community.
• Facilitate all repair and maintenance issues immediately and communicate with the DM to ensure issues are resolved in a timely.

Position Requirements:
• Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.
• The ability to work at different locations in and around the city in which you live at the District Managers discretion. Potential overnight accommodations to assist in, but not limited to new store openings, store cleanups and Inventory at the needs of the Business and the District Manager.
• Transfers to other stores within the market may occur and will need to be flexible to those opportunities.
• Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
• Ability to perform basic math functions in order to operate the register, make change and conduct inventory.
• May be required to lift up to 40 lbs and on occasions up to 70 lbs from floor level with adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.

Minimum Requirements:
• Must be 18 years or older
• Education: High School Diploma or Equivalent
• Experience: 5+ years of Management experience, Operations and Merchandising within a Big Box organization. Softlines experience preferred
• Job Related Skills: Financial and Retail Management skills with experience building and motivating a high performing team of diverse team members preferred. Leadership skills and the ability to recruit develop and retain top performers a plus.
• High Energy, Hands on Leader
• Excellent People Skills
• Computer Skills:
o POS Software and Equipment
o Time and Attendance
o Outlook
o Word/Excel
o Alarm System
o DVR Surveillance System
o Calculator

About the Company

F

Forman Mills

Forman Mills is a rapidly emerging chain of factory warehouse superstores selling brand name fashions for the family – at discount prices up to 80% below department store prices. Forman Mills stores are located in highly populated urban and working class suburban areas, serving the needs of lower to middle income customers. By selling brand name casual wear, active-wear and sportswear at off price from big-box superstore outlets throughout the mid-Atlantic region – we’ve become the leader to catch in the off-price industry. At Forman Mills, we’re committed to bringing top quality goods and affordable pricing to consumers in under served communities. But that’s just the start, we seek to be a partner in the community by supporting causes that are important to our customers. Our aggressive plans for expansion and entrepreneurial environment are “ready made” for dynamic individuals who thrive on challenges that can lead to rapid career advancement. Advancement is enhanced by a broad range of career paths and commitment to promotion from within. Career paths are available in store operations, merchandising, loss prevention, warehousing, human resources and management information systems. Forman Mills believes that individual achievement leads to Corporate success. If you have a passion for excellence, an unwavering focus on delivering value for the customer and a drive to be the best, Forman Mills can be your springboard to incredible career growth.

Benefits
At Forman Mills we recognize that benefits are an important part of total compensation and offer a comprehensive program including:
Medical Care Benefits
Our comprehensive program offers employees the opportunity to select from several medical/dental plans.
Prescription Card Benefits
Life Insurance Benefits
Disability Benefits
401K with Company Match
Vacation
Paid Sick Days
Paid Personal Days
Holidays
Immediate Merchandise Discount

Culture
We’ve developed an open culture where team members at all levels are encouraged to form and voice opinions. By motivating our associates to invest themselves in the success of the company and asking them to identify ways we can improve, we progress both individually and collectively as a business.

INDUSTRY
Retail
WEBSITE
http://www.formanmills.com/

Resume Resources

Free Resume TemplatesFree Resume Builder