General Manager

b'tttttnttttttntttnnnnnnntttttnttntttttttttttttt Monster Solutionsnttttttttttt General Manager - (GM.5)ntttttnttnttttttttttttnttttttttnnttttnttttnnttttnttnttnttnnttttttn ttttnnttttnttttntttttttttntttnttttttttttttttttntttttttttttttttnnttn ttnttnttnttttnttnttnttn nttttttnnnnnttnttnnnttnttnttttntttnttnnttntt-->nttttn nttttnttntttttttnnttttnnttttnnt ttn nttnn n nt nt tnttt This site attempts to protect users against rntCross-Site Request Forgeries attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you.rnt See details of your web browser for how to enable JavaScript.ntnttntntttt

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Job Details

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General Manager - (GM.5)

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Share this job as a link in your status update to LinkedIn.

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ntttttttntttttttttttttttttJob Titlenttttttttnttttttttttttttt

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nttttttttGeneral Managerttttttttttttttt

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nttttttttDulles Internatonal Airport (IAD) - DULLES, VA 20166 US (Primary)

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nttttttttFull-timettttttttttttttt

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nttttttttOperationsttttttttttttttt

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ntttttttntttttttttttttttttJob Descriptionnttttttttnttttttttttttttt

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The General Manager is responsible for ensuring the daily operations, financial success, and overall performance of assigned retail stores. Reporting to the District Manager, the GM leads and develops a team of 2-3 Store Managers, ensuring stores operate in alignment with company standards while driving sales, profitability, and team success.

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Location:xc2xa0Dulles International Airport (IAD)xc2xa0

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Schedule:xc2xa0Mandatory weekend availability

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Pay: $75,000-80,000

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Responsibilities

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• Oversee and manage store performance, including sales, shrink control, and all controllable expenses nt
• Recruit, hire, and develop high-performing store teams, ensuring progressive improvement in store operations nt
• Coach and mentor Store Managers, providing guidance to improve leadership skills and business results nt
• Maintain strong relationships with property management to address operational concerns and ensure store compliance nt
• Ensure compliance with all company policies and procedures, holding teams accountable for execution nt
• Utilize performance appraisals, ongoing coaching, and development plans to cultivate a high-performing management team nt
• Ensure financial controls and accountability, maintaining accurate financial documentation and records nt
• Foster an exceptional customer experience by ensuring stores are clean, well-stocked, and visually appealing nt
• Communicate effectively with the District Manager, addressing any operational or employee-related issues nt
• Partner with the Buying team to optimize inventory levels, ensuring the right stock mix to drive sales nt
• Oversee merchandising execution, ensuring stores adhere to brand standards and visual merchandising guidelines nt
• Lead by example, setting the tone for excellence in customer service, sales, and team engagement nt
• Perform other duties as assigned to support company goals n

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ntttttttntttttttttttttttttJob Requirementsnttttttttnttttttttttttttt

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• Bachelorxe2x80x99s degree preferred; High School diploma required nt
• 3+ years of multi-unit leadership experience in a retail environment nt
• Strong understanding of retail financial metrics (KPIs, sales forecasting, inventory management, shrink control, etc.) nt
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) nt
• Passion for customer service and results-driven leadership nt
• Strong communication skills, both verbal and written nt
• Self-motivated, highly organized, and able to manage multiple priorities efficiently nt
• Proven ability to lead and inspire teams, fostering a positive and performance-driven work culture n

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Additional Requirements xe2x80xafxe2x80xafxc2xa0

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Mobilityxc2xa0

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• Limited sittingxc2xa0 n

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• Frequent standing, walking, climbing, crouching, bending, pushing, or pullingxc2xa0 n

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Visual / Hearingxc2xa0

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• Normal or corrected vision and hearingxc2xa0 n

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• Can distinguish varying patterns, or materialsxc2xa0 n

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Languagexc2xa0xc2xa0

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• Understand, speak, read, and write fluent Englishxc2xa0 n

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Physical Activityxc2xa0xc2xa0

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• Use of fine motor hand functionsxc2xa0 n

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• Lift 0-60 lbsxc2xa0 n

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About Usxc2xa0

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WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Companyxe2x80x99s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.xc2xa0

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EEO/ADA/DFWPxc2xa0

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WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.xc2xa0xc2xa0

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ttttttttttt ntttttttttttn Apply To This Jobnntttttttttt

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nLast sync: 2026-04-07 00:25:40n

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3755 W. Sunset Road, Las Vegas, NV 89118 702.385.5233

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ttttt 2015 Marshall Retail Group. All rights reserved.

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