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Skills
ADPunmatched
Automotive Repair and Maintenanceunmatched
Consultingunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
Description
Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo is hiring an experienced Service Advisor to join their industry leading service team in Washington Township, MI.
Benefits:
Health & Dental coverage
401K
Paid Vacation
Training
Great Working environment
Opportunity for advancement
Job Responsibilities:
Consultant and interpret customer needs for the mechanics
Prioritize required services, and offer options
Set and manage the expectations of the service delivery for both the customers and mechanics
Continuously keep the customer updated on repair needs and completion times
Serve as the primary point of contact for all automotive service and repair matters
Understand customers’ problems and arrange for appropriate service
Job Requirements:
Exemplary customer service skills are a must
At least 1 year previous Service Advisor experience
ADP or Reynolds and Reynolds experience highly preferred