6661M05-01 Warehouse Worker

Job Description

As a Warehouse Worker at the Exchange, you are responsible for quickly handling product within our warehouse to ensure the accurate processing of merchandise. You will receive and inspect items for any quality assurance issues. Attention to detail and keeping clean and organized is a must. You also might assist with efficiently unloading, moving and stocking merchandise, which ranges across a wide variety of items across all departments. You are on the front lines of ensuring our customers have an extraordinary shopping experience - without you, there would be nothing on the shelves!

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Warehouse Worker at the Exchange?

• Follow all safety guidelines and operating procedures
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Unload, break-out and stock merchandise with efficiency and accuracy
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Able to use computer software to receive a variety of items, to include firearms and other critical merchandise.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to lift up to and occasionally over 40 pounds
• 6 months experience involving records maintenance, receiving, screening, reviewing, and verifying documents.
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements:

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills

Customer Experience Teller:

Job Description

As a Customer Experience Teller, you will support staff with cash and sales. We are looking for a driven associate with a strong attention to detail and that enjoys numbers! You will issue change funds, prepare deposits, and other accounting and administrative duties. In addition, you may issue fishing/hunting licenses, manage layaways, or refunds. Strict controls need to be followed, so the ideal candidate will be meticulous and able to focus on a single task at a time. We will count on you to provide expert customer service to both our internal and external customers.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Teller at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the counter to let them know you'll be right with them
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements:

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Ability to operate accounting machines
• Cash handling, accounting and/or bookkeeping experience required.

Inventory Control Associate:

Job Description

As an Inventory Control Associate at the Exchange, you will support staff by maintaining appropriate inventory levels to keep our stores fully stocked and remove any excess product. Your position is critical to the daily operations of the store and you will work with management to determine any problem areas. This is a highly independent position, requiring being proactive and having the initiative to tackle tough issues. If you are research driven, with a strong attention to detail, this position is for you!

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as an Inventory Control Associate at the Exchange?

• Follow all safety guidelines and operating procedures
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Able to use computer software to order a variety of items, including customer orders, vendor orders, rain checks, and emergency orders
• Monitor inventory to include merchandise turnover, cyclical counts, promotional items, and slow moving items

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Knowledge of inventory control systems and reporting preferred

Additional Qualifications/Requirements:

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Store Assistant:

Job Description

As a Store Associate at the Exchange, you'll function as a jack-of-all trades for the store. If you are highly adaptable and enjoy a job where no two days are the same, this is the position for you. Your primary duties will involve merchandising the floor, creating price labels, and updating shelf labels. Therefore, organizational skills and tidiness are important- you are an integral part of making sure our store looks clean and appealing to the customer. Your knowledge of the store will also allow you to provide expert customer service and create a welcoming environment.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Store Assistant at the Exchange?

• Follow all safety guidelines and operating procedures
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Able to use computer software to create labels, check pricing, and review plan-o-grams
• Maintaining a clean and fully stocked area according to Exchange guidelines

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Knowledge of merchandising and price changes preferred

Additional Qualifications/Requirements:

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred