Great schedule. More days off. Long-term opportunity.
We’re hiring an experienced Customer Service Representative with a background in warehouse, shipping, logistics, or distribution. This is a full-time opportunity for someone who enjoys working with customers while staying closely involved with day-to-day warehouse and shipping operations.
Shift
Night Shift: 6: 00 PM–6: 00 AM
Rotating Schedule: Work three days one week, four days the following week
Schedule: Work approximately 15 days per month
12-hour shifts with more scheduled days off than a traditional workweek
What You’ll Do
Communicate with customers by phone, email, and in person regarding orders and shipments
Process customer orders, receipts, and shipping documentation
Track shipments and provide customers with timely updates
Coordinate with warehouse teams to ensure orders are processed correctly
Expedite urgent orders and help resolve shipping delays
Verify invoices and assist with billing-related questions
Research and resolve inventory, shipment, and service issues
Serve as a liaison between customers, warehouse operations, and administrative teams
Maintain customer files, records, and account-specific procedures
Prepare reports and complete general administrative duties as needed
Required Qualifications
High School Diploma or GED
At least one year of customer service, warehouse, logistics, shipping, or distribution experience
Previous experience working with orders, shipments, inventory, or warehouse operations preferred
Strong customer service and communication skills
Comfortable using computers and Microsoft Excel
Strong problem-solving and organizational skills
Ability to multitask in a fast-paced environment
Dependable attendance and reliable transportation
Ability to work the full rotating 12-hour night schedule
Why You’ll Want This Opportunity
Full-time, consistent hours
Work approximately 15 days per month
Rotating schedule provides more days off
Stable, long-term opportunity
Hands-on logistics and customer service experience
Opportunity to grow within a fast-paced distribution environment
Apply today for immediate consideration or call Anderson|Biro Staffing at (216) 232-2329. Be prepared to discuss your previous customer service experience within a warehouse, shipping, logistics, or distribution environment.
Numbers & Facts
Location
Berea, OH
Skills
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Logisticsunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Order Processingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Reporting Skillsunmatched
Shipping Documentsunmatched
Shipping Operationsunmatched
Shipping/Receivingunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Warehouse Coordinationunmatched
Warehousingunmatched
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