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Skills
- Customer Support/Serviceunmatched
- HVACunmatched
- Mentoringunmatched
- Oil and Gasunmatched
- Performance Metricsunmatched
- Profit & Lossunmatched
- Pumpsunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Time Managementunmatched
Description
Job Description
JOB SCOPE:
Responsible for the installation of a minimum of 3 heating and air conditioning systems per week. The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing excellent customer service while supervising the work of the Install Assistant. Must maintain high quality standards and timely job performance. Responsible for achieving acceptable performance metrics, productivity goals, and quality scores for assigned area.
JOB SUMMARY:
The HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) are completed in a timely manner and abide to all company, city, state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells
additional products and services that directly impact the profitability of the Company. The HVAC Lead Installer is also responsible for providing direct mentoring of HVAC Assistant. Other responsibilities will include but not limited to frontline service and repairs across all product lines offer by company.
REPORTS TO:
Area Manager, HVAC
Numbers & Facts
| Location | Wall Township, NJ |
| Industry | Personal and Household Services |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1886 |
About Company
Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and
maintenance. Sears Holdings is the 2011 ENERGY STAR® Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings' website at www.searsholdings.com.