Network Engineer II - DOCSIS Support Desk

SPECTRUM

Castle Rock, CO

JOB DETAILS
LOCATION
Castle Rock, CO
POSTED
30+ days ago
JOB SCOPE

Under limited supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems within the 11 different DOCSIS regions across Charter Communications. Follows corporate standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of approved network architecture and designs. Assists in staff development efforts.

DUTIES AND RESPONSIBILITIES
  • Participates in DOCSIS planning/deployment operations, network architecture design and engineering.
  • Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
  • Evaluates new products, performs network problem resolution.
  • Assists in the development and documentation of technical standards.
  • Implements approved DOCSIS methods of procedure and Implements and assists in designing corporate standards, develops and implements network enhancements and makes recommendations for improvement.
  • Works on projects/systems/issues of varying complexity surrounding network planning, configuration and optimization.
  • Provides tier support across organizations.
  • Works on one or more projects as a project team member, regularly as a project team lead.
  • Coaches less experienced staff.
  • Adheres to industry specific local, state, and federal regulations, as applicable.
  • Must be able to work the following shift: Wednesday- 10PM thru Sunday - 9AM
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's Degree in Computer Science, Electrical Engineering, or related field and / or equivalent work experience
  • Minimum of three (3) years network engineering experience
  • Minimum of two (2) years Data network experience
  • Minimum of one (1) year DOCSIS experience
ADDITIONAL JOB QUALIFICATIONS
  • Ability to use personal computer and software applications, and knowledge of Microsoft Office
  • Comfortable working in a team environment, as well as being able to perform duties in a very fast pace environment and ability to learn new technology quickly
  • Intermediate knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single mode Fiber, UTP, etc.), bridging, switching, routing, Ethernet, SNMP, DOCSIS (2.0 and higher), RF transmission, and transport technologies and protocols
  • Intermediate Knowledge in network design, network architecture, protocols and network topology (OSPF, BGP, IS-IS, SNMP, and RIP)
  • Intermediate Knowledge in TCP/IP and the OSI Model, using ticketing and software tools to support the current operations
  • Experience of basic network devices and basic network appliances (Arris/Cisco/Casa – CMTS), and of network designing software, such as Visio
  • Knowledge of MBO cable systems and provisioning, including DOCSIS technology (3.0)
PREFERRED QUALIFICATIONS
  • Industry and vendor specific certifications and training (Arris, Casa, Cisco, Juniper, Alcatel-Lucent, etc
  • Cisco Certified Network Professional (CCNP or CCIP)
WORKING CONDITIONS
  • 24 X 7 Network Operations environment

About the Company

S

SPECTRUM

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1993
WEBSITE
https://jobs.spectrum.com/