Description
We're looking for skilled, calm‑under‑pressure communicators who are passionate about public safety to join our team as 911 Police Dispatchers. If you thrive in fast‑paced environments and want a career where your work truly makes a difference, this is the role for you!
POSITION DETAILS:
Salary range: $29.96 - $38.24 hourly
3% Cost of Living adjustment increase effective 7/13/26
3% Cost of Living adjustment increase effective 7/12/27
Salary placement is generally at the beginning of the range.
Advanced placement may be considered based on related education and experience.
NOTE: The City recently completed a compensation study comparing its salary ranges with those of other local agencies. As a result, 87% of salary ranges will be adjusted upward at various intervals. As ranges are adjusted, job postings will be updated to reflect these changes.
Status: Full-time regular position
Work Schedule: 4/10 (four 10-hour shifts), rotating every four months
Requirements: Must be able to work nights, weekends, and holidays
MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training:
Experience:
License or Certificate:
SPECIAL REQUIREMENTS:
A DAY IN THE LIFE OF A DISPATCHER:
Curious what dispatching is really like? Click Here to step behind the headset and experience the fast‑paced world of 911 dispatch.
JOB DESCRIPTION:
911 Dispatcher
IDEAL CANDIDATE:
The ideal candidate will possess the following qualities and abilities:
A commitment to confidentiality.
Strong critical thinking and decision-making skills, especially under pressure.
Adaptability in fast-paced and high-stress environments.
A customer-focused mindset to effectively engage with internal and external stakeholders.
Exceptional multi-tasking abilities while ensuring accuracy and attention to detail.
Technical proficiency with electronic hardware and software systems.
A collaborative and flexible approach, contributing to team goals and adapting to scheduling or training needs.
BENEFITS:
We're proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth-because we believe taking care of our team is essential to serving our community.
Health & Wellness
Medical Coverage: 100% City-paid premiums for most plans, including family coverage
Dental & Vision: Fully covered dental (Delta Dental) and vision (VSP) plans
Family coverage fully covers dental and vision
Prescription Drug Plan: Access to major retail and mail-order options
Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members
Retirement & Financial Planning
CalPERS Pension:
2% @ 55 formula for "Classic" members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
2% @ 62 formula for "New" members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
4th Level Survivor Benefit included
Deferred Compensation:
401(k) and 457 plans with Roth options
City matches up to $75 per paycheck to 457
City contribution of $30 per paycheck to 457
Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance
Paid Leave & Holidays
Annual Leave (AL):
5.2 weeks/year to start (vacation + sick combined)
Increases at 5 and 10 years of service
Cash-out option available after one year
Holidays:
11 paid holidays + 1 floating holiday annually
Professional Development
Insurance Coverage
Life Insurance:
$101,000 employee coverage fully covered
$5,000 dependent coverage fully covered
Optional AFLAC Plans:
Accident, cancer, hospital, and critical care coverage available
We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.
This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.
SELECTION PROCESS:
Applications reviewed on a continuous basis
Evaluation based on education, training, and experience
Testing may include written exam, oral panel interview, and department interview
Applicants seeking Veteran's Preference must submit form DD214 with the application.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE FOLLOWING:
If selected for this position, you agree to undergo the following before your official appointment:
REASONABLE ACCOMMODATION:
In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.
City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.