Customer Service Associate

Marshall Retail Group

Dulles, VA

JOB DETAILS
LOCATION
Dulles, VA
POSTED
30+ days ago

b'tttttnttttttntttnnnnnnntttttnttntttttttttttttt Monster Solutionsnttttttttttt Customer Service Associate - (CSA.32)ntttttnttnttttttttttttnttttttttnnttttnttttnnttttnttnttnttnnttttttn ttttnnttttnttttntttttttttntttnttttttttttttttttntttttttttttttttnnttn ttnttnttnttttnttnttnttn nttttttnnnnnttnttnnnttnttnttttntttnttnnttntt-->nttttn nttttnttntttttttnnttttnnttttnnt ttn nttnn n nt nt tnttt This site attempts to protect users against rntCross-Site Request Forgeries attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you.rnt See details of your web browser for how to enable JavaScript.ntnttntntttt

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Job Details

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Customer Service Associate - (CSA.32)

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Share this job as a link in your status update to LinkedIn.

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nttttttttCustomer Service Associatettttttttttttttt

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nttttttttDulles Internatonal Airport (IAD) - DULLES, VA 20166 US (Primary)

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nttttttttFull-timettttttttttttttt

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nttttttttCustomer Servicettttttttttttttt

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ntttttttntttttttttttttttttJob Descriptionnttttttttnttttttttttttttt

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Join ourxc2xa0Field Teamxc2xa0and help shape the future of retailxe2x80x94where innovation, customer connections, and career growth come together in an exciting environment!xc2xa0

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Thexc2xa0Customer Service Associatexc2xa0will provide excellent service to customers in a timely, courteous, and friendly fashion.

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Location:Dulles Internatonal Airport (IAD)

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Schedule:xc2xa0 Weekend availability required

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Pay:xc2xa0$17.13-18/hr.

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Benefitsxc2xa0

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  • Medical, Dental, and Vision Insurancexc2xa0xc2xa0 nt
  • Employer-Paid Life Insurancexc2xa0xc2xa0 nt
  • Disability Insurancexc2xa0xc2xa0 nt
  • Paid Time Offxc2xa0xc2xa0 nt
  • Paid Parental Leavexc2xa0 nt
  • 401(k) with company matchxc2xa0xc2xa0 nt
  • Employee Discountxc2xa0xc2xa0 n

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Job Responsibilities

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  • Handles each customer in a courteous and gracious manner nt
  • Maximize sales by achieving add-on sales and recommendations nt
  • Knowledge of the storexe2x80x99s stock; stock varies by store location nt
  • Assists in the upkeep of the store by maintaining store displays and merchandising. nt
  • Assists with inventory and receiving of merchandise nt
  • Replenish backstock to maintain appropriate levels of merchandise on the floor nt
  • Markdown merchandise as needed. nt
  • CSAxe2x80x99s may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store xe2x80x93 they may not open the store nt
  • Other duties may be assigned n

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ntttttttntttttttttttttttttJob Requirementsnttttttttnttttttttttttttt

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  • 1 year + retail sales and/or cash handling experience nt
  • Excellent communication and people skills nt
  • Ability to multitask and problem solve nt
  • TAM Card may be required depending upon location nt
  • Additional Security clearance may be required depending upon location nt
  • Satisfactory Criminal Background Check and Drug Testing May be required depending upon location n

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Additional Requirements xc2xa0

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  • Limited sittingxc2xa0 nt
  • Frequent standing, walking, climbing, crouching, bending, pushing, or pullingxc2xa0 nt
  • Normal or corrected vision and hearingxc2xa0 nt
  • Can distinguish varying or specific colors, patterns, or materials to assist customersxc2xa0xc2xa0xc2xa0 nt
  • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and proceduresxc2xa0 nt
  • Typically, indoorsxc2xa0 nt
  • Typically, in a consistent temperaturexc2xa0 nt
  • Use of fine motor hand functionsxc2xa0 nt
  • Lift 0-60 lbs with or without reasonable accommodationxc2xa0 n

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About Usxc2xa0

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WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Companyxe2x80x99s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.xc2xa0

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EEO/ADA/DFWPxc2xa0

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WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.xc2xa0xc2xa0

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3755 W. Sunset Road, Las Vegas, NV 89118 702.385.5233

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ttttt 2015 Marshall Retail Group. All rights reserved.

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