A La Carte Server

The Server is responsible for providing exceptional food and beverage service to members and guests in a professional, courteous, and efficient manner. This position represents Butterfield Country Club s commitment to excellence and hospitality, ensuring each member s dining experience exceeds expectations. The Server maintains knowledge of menu offerings, delivers accurate service, and upholds the Club s service standards at all times. This position requires flexibility to work evenings, weekends, holidays, and Club events as needed.

Reports To: Dining Room Manager and/or Assistant Clubhouse Manager

(Also works closely with Food & Beverage Leadership)

Essential Functions

• Greet members and guests promptly with a friendly, professional demeanor.
  
• Take accurate food and beverage orders and enter them into the POS system efficiently.
  
• Serve meals and beverages according to Club standards, ensuring proper presentation and timing.
  
• Maintain detailed knowledge of menu items, specials, and beverage selections to assist with recommendations.
  
• Anticipate member and guest needs, ensuring a smooth and enjoyable dining experience.
  
• Monitor tables throughout service, clearing and resetting as necessary to maintain cleanliness and flow.
  
• Ensure all member charges and transactions are processed accurately and in accordance with Club policy.
  
• Follow all opening, closing, and side work procedures as assigned.
  
• Maintain communication with the kitchen and service team to ensure accuracy and timely delivery.
  
• Support team members by assisting with running food, bussing tables, and helping hosts as needed.
  
• Maintain composure and professionalism in a fast-paced environment.
  
• Maintain a neat and organized station and service area.
  
• Cell phone use is not permitted in the presence of members or while on duty.
  
• Assist in other assignments not included in Duties & Responsibilities as directed by management to support overall Club operations.
  

Qualifications

• Minimum 2 year of serving experience; fine dining or private club experience preferred.
  
• BASSET and Food Handler certifications required (Club may provide course if needed).
  
• Strong communication and interpersonal skills with a focus on member service.
  
• Ability to multitask, prioritize, and remain calm in a fast-paced environment.
  
• Must meet legal age requirements to serve alcohol.
  
• Proficient in POS systems and basic computer functions.
  
• Must be available to work evenings, weekends, holidays, and Club events.
  

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours).
  
• Ability to carry trays and lift up to 40 lbs.
  
• Frequent bending, reaching, and repetitive motions required.
  

Uniform & Appearance Standards

• Uniform provided by the Club must be clean and pressed at all times.
  
• Shoes must be closed-toe and slip-resistant.
  
• Personal appearance must reflect the professionalism and conservative standards of the Club.