Accounts Receivable, Billing, Telephone Skills
- Associate or Bachelor’s degree in Accounting, Finance, or related field (preferred)
- 2+ years of accounts receivable or general accounting experience
- Strong knowledge of accounting principles and AR processes
- Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, SAP, etc.)
- Excellent attention to detail and organizational skills
- Strong communication and customer service abilities
- Ability to manage multiple tasks and meet deadlines
- Process and record customer payments accurately and in a timely manner
- Generate and distribute invoices to customers
- Monitor accounts to ensure payments are received as scheduled
- Perform account reconciliations and resolve discrepancies
- Follow up on overdue accounts and collections efforts
- Maintain accurate records of customer billing and payment history
- Collaborate with internal departments (sales, customer service, accounting)
- Prepare AR reports, aging summaries, and month-end closing support
- Ensure compliance with company policies and accounting standards
- Bank Analysis Reconciliation
- Answer phones/take customer orders when required.
- Assist rest of department staff with their duties as assigned.
- Work closely with the Service Dept. and Production Dept. to achieve common goals.
- All other tasks as assigned or determined to help the Area be successful.
This role is the ‘gate-keeper’ of the office area, all internal and external people are in some way in contact with this person. The receptionist portion is the lead office member to answer the phone and door and either direct the traffic flow or handle the situation. This position also supports the service, production, and administrative departments by handling account changes and generating paperwork required for production, delivery, and billing of products.