Overall Summary A bumper to bumper, master certified technician capable of diagnosing and repairing any system of the automobile without supervision. In most cases, are leaders in the shop and chosen to support the development of other technicians when needed. At times, may be called upon to interface with customers in various capacities.
Education High School
Experience 4-7 years
Additional Information AC AND HEATED SHOP
Summary The Service Technician (Flag) position performs vehicle service and repair work as assigned in accordance with dealership and factory standards. The Service Technician (Flag) is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.
Essential Duties and Responsibilities > Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty. > Diagnose cause of malfunction and repair; determine any additional needed repairs. > Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II & general vehicle maintenance systems. > Communicate with parts department to obtain needed parts. > Save and tag parts if the job is under warranty or if requested by the customer. > Notify service advisor immediately if additional repair is required or not needed. > Notify service advisor immediately if repairs can't be completed within time promised. > Document all work performed on the RO including recording cause of failure. > Maintain the highest possible standards of workmanship; perform quality checks. > Road-test vehicles when required or refer to the test technician. > Supervise work of any apprentice technicians as assigned. > Ensure that customers' cars are kept clean and are only driven for business purpose. > Keep shop area neat, clean; must account for all dealership-owned tools at all times. > Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications. > Participate in service training activities; attend factory-sponsored training classes. > Communicate regularly with service advisor/dispatcher to confirm repair order inform and diagnostic information. > Meet customer service standards by achieving 'above district' customer service information "CSI" scores. > Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents. > Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know. > Safeguard dealership assets and customer data. > Complete required training assigned through the company training portal. > Adhere to consistent and reliable work schedule. > Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand. > Other duties as assigned.
Qualifications > High School diploma or equivalent > Graduate of mechanical vocational trade school or equivalent experience required > ASE certification strongly preferred > Valid driver's license and acceptable driving record > Successful completion of pre-employment screening > Authorization to work in the USA
Employment Position: Full Time Salary: $55,000.00 - $85,000.00 Yearly Salary is negotiable. Zip Code: 77904
Hyundai Technical Training Equivalency Assessment Program Hyundai welcomes experienced technicians from other OEMs. The program allows technicians with training from an industry-recognized source, other than Hyundai, to test out of certain Hyundai instructor-led technical training courses, provided they meet certain requirements.
What would happen if people who were passionate about cars took the time to think about them all over again, as though for the first time?
What if they cracked the entire industry wide open, peered more deeply into it, spread out all its parts, and questioned their every detail?
What if they set aside the rules and vowed to discover the things that really matter about a car the things that are universally and undeniably true?
What if they stood face-to-face with each and every automotive assumption out there and challenged them all with an unprecedented sense of openness and honesty? What kind of answers would they find?
At Hyundai, we ask ourselves the important questions every day. And, every day, we seek the best answers. It’s what makes us grow as a car company. It’s what makes us Hyundai.