Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.
Education and/or experience:
High school diploma or GED required. Some college courses in hotel management preferred. Previous guest service experience preferred.
Special qualifications:
Must possess excellent communication and organizational skills. Previous hotel/motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.