Job Description
WE’RE HIRING: OPERATIONS MANAGER.
T.R.A.C. – The Therapy Research Autism Center.
T.R.A.C. is seeking an experienced, organized, and results-driven Operations Manager to oversee day-to-day operations and support the effective delivery of Applied Behavior Analysis (ABA) services. This position will work closely with clinical leadership, Human Resources, Finance, and administrative teams to ensure operational efficiency, regulatory compliance, and high-quality client services.
Key Responsibilities:
- Oversee and coordinate daily operational and administrative activities.
- Support the efficient delivery of ABA services across assigned programs and service locations.
- Collaborate with clinical leadership regarding staffing, scheduling, client service needs, and operational priorities.
- Monitor employee productivity, attendance, scheduling, and operational performance.
- Coordinate with HR on recruitment, onboarding, employee relations, training, and staffing needs.
- Support credentialing, insurance requirements, authorizations, and other administrative processes.
- Ensure operational practices comply with company policies, HIPAA requirements, payer requirements, and applicable federal and state regulations.
- Assist with preparation for audits, credentialing reviews, and compliance monitoring.
- Identify operational issues and implement process improvements.
- Track key performance indicators and prepare operational reports for leadership.
- Facilitate communication between clinical, administrative, HR, billing, and finance teams.
- Maintain accurate and confidential operational documentation.
- Support organizational growth, new initiatives, and expansion of services.
- Perform other management and operational duties as assigned.
Qualifications:
- Bachelor’s degree in business administration, Healthcare Administration, Management, Human Resources, or a related field preferred.
- Previous experience in healthcare operations, behavioral health, ABA services, or a related healthcare environment strongly preferred.
- Supervisory or management experience preferred.
- Strong organizational, leadership, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong attention to detail and ability to maintain confidential information.
- Knowledge of HIPAA, healthcare compliance, credentialing, and insurance/payer processes is an advantage.
- Proficiency with Microsoft Office, Google Workspace, and other business or healthcare management systems.
Preferred Candidate:
The ideal candidate is a proactive leader who can balance people, processes, compliance, and performance. The Operations Manager should be comfortable working in a fast-paced healthcare environment and collaborating with both clinical and administrative teams.
Why Join TRAC?:
At T.R.A.C. – The Therapy Research Autism Center, our goal is to provide high-quality, evidence-based ABA services while creating an environment where our employees can grow professionally and make a meaningful impact in the lives of the individuals and families we serve.
Position: Operations Manager.
Employment Type: Full-Time.
Department: Operations.
Reports To: Executive/Clinical Leadership.
Location: Michigan.
Employment Type: Full-Time.
Department: Operations.
Reports To: Executive/Clinical Leadership.
Location: Michigan.
T.R.A.C. – The Therapy Research Autism Center.
Committed to quality care, operational excellence, and meaningful outcomes.
Numbers & Facts
| Location | Troy, Michigan |
| Industry | Chemicals/Petro-Chemicals |
| Salary | $65,000–$75,000 |
| Company Size | 10 to 19 employees |
| Website | https://www.linkedin.com/feed/update/urn:li:activity:6559764599481176064/ |
About Company
REQUIRE: MARKETING PERSON FOR KOLKATA REGION
FOR- RESINS & MEDIAS FOR WATER / EFFLUENT TREATMENT E.T.C-
OF A RENOWED BRAND
CONTACT - aballiance1961@gmail.com
Skills
- Accredited Business Accountants (ABA)unmatched
- Administrative Managementunmatched
- Analysis Skillsunmatched
- Autismunmatched
- Behavioral Healthunmatched
- Billingunmatched
- Business Administrationunmatched
- Business Operationsunmatched
- Business Solutionsunmatched
- Communication Skillsunmatched
- Customer Service Operationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Employee Relationsunmatched
- Federal Laws and Regulationsunmatched
- Financeunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Healthcareunmatched
- Healthcare Administrationunmatched
- Healthcare Softwareunmatched
- Human Resourcesunmatched
- Identify Issuesunmatched
- Insuranceunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- Onboardingunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- People Managementunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Regulatory Complianceunmatched
- Reporting Skillsunmatched
- Service Deliveryunmatched
- Staff Requirementsunmatched
- Staff Trainingunmatched
- State Laws and Regulationsunmatched
- Team Playerunmatched
- Time Managementunmatched
- Writing Skillsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder