Benefits:- 401(k)
- 401(k) matching
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
Scheduler/Operations Assistant
Location: Harbor City, CA
Job Type: Part-Time (Monday–Friday, 1:30 PM – 6:30 PM) *Potential for full-time as the organization's needs expand*
Pay Range: $21 – $24.50 per hour
Benefits & Perks
- 401(k) with company matching
- Paid company holidays off
- Discounted gym memberships
- Employee discounts on various products and services
- Participation in company-sponsored events and team-building activities
- Supportive, collaborative, and mission-driven work environment
About Autonomous Behavior Solutions
The mission of Autonomous Behavior Solutions is to provide behavioral health services that focus on data-driven results, illustrating a strong journey and foundation built on autonomy, compassion, collaboration, and clinical expertise for those with autism spectrum disorders and other behavioral health challenges. We’re looking for a highly organized and motivated Scheduler/Operations Assistant who shares our commitment to excellence and client-centered care.
Position Summary
The Scheduler/Operations Assistant plays a vital role in supporting our clinical and administrative teams by coordinating schedules, managing communications, onboarding new staff, and assisting with office operations. This role is ideal for someone who is detail-oriented, proactive, and passionate about helping others.
Key Responsibilities
Scheduling & Operations
- Coordinate and maintain daily, weekly, and monthly schedules for clients, RBTs, and assistant supervisors.
- Ensure all sessions are appropriately staffed and scheduled.
- Communicate schedule changes or cancellations promptly
- Organize and support office events and team-building activities
Client & Staff Communication
- Answer and direct incoming calls, voicemails, and emails professionally
- Liaise between families and the billing department as needed.
- Communicate efficiently with clients and staff regarding scheduling and updates
- Maintain confidentiality and adhere to HIPAA and mandated reporting requirements
Onboarding Support
- Welcome new employees, and provide initial training on office tools and systems.
- Assist with completing and processing onboarding paperwork
- Create staff accounts in company systems and take employee badge photos
- Support client onboarding, including intake calls, setting up profiles, and sending paperwork.
Administrative Support
- Manage records, transcribe meeting notes, and prepare training materials and workshop materials.
- Use GSuite and CentralReach to support administrative and clinical operations.
- Assist with employee offboarding and other operational tasks as needed.
Qualifications
- Bilingual in English and Spanish preferred but not required.
- Experience with ABA scheduling software (e.g., CentralReach) is a plus.
- Proficient in Microsoft Office and Google Workspace
- Excellent oral and written communication skills
- Strong attention to detail and a high degree of accuracy
- Organized, flexible, and able to multitask in a fast-paced environment
- Self-directed and dependable with minimal supervision
- Prior experience in appointment scheduling or administrative support
- Experience in healthcare or behavioral health.
Join Our Team
If you're passionate about making a difference in the lives of families and children and eager to contribute to a collaborative and caring workplace, we welcome your application!
Autonomous Behavior Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected, valued, and supported. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, genetic information, veteran status, or any other legally protected status. We encourage applicants from all backgrounds to apply and join our mission-driven team.