Academic Advice, Analysis Skills, Communication Skills, Computer Science, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), File Maintenance, Financial Aid, Funding, Interpersonal Skills, Microsoft Product Family, Multitasking, Organizational Skills, Peoplesoft, Presentation/Verbal Skills, Process Analysis, Resolve Customer Issues, Secondary School, Seminars, Student Admissions, Student Services, Team Player, Training Program, Tuition Fees, Writing Skills
Academic Advisor 2 - Computer Science
Job ID: 495534
Type: Full-Time
Department: Computer Science
Salary: Commensurate with Experience/Education
Description:
Provides information to and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors.
Key Responsibilities:
- Advises enrolled and prospective students regarding academic programs and curriculums.
- Analyzes and processes degree plans, graduation applications, grade change forms, and general petitions.
- Maintains student files updated throughout their academic careers and makes changes to records as necessary.
- Analyzes and processes requests for readmission from academic suspension, as well as financial aid reinstatements; provides retention services for students on probation.
- May assist in conducting orientation sessions for groups of incoming new students.
- May assist in recruiting high school and community college students and may make presentations at special events.
- Performs other job-related duties as assigned.
Additional Job Posting Information:
- Department is willing to accept education in lieu of experience.
- This position is responsible for advising current and prospective graduate students from admissions and retention through graduation.
- Duties involve, but are not limited to:
- Processes graduate admissions applications.
- Advise and refers prospective students and current students in areas concerning admissions, professional development, funding, student services, policies, degree plans, course planning and selections, and career and educational goals.
- Interprets and communicates academic policies and procedures to faculty, students and staff.
- Analyzes, monitors and processes student paperwork such as degree plans, general petitions, graduation applications, non-resident tuition waivers, and substitutions.
- Maintains admissions and current student files/records throughout their academic careers and makes changes as necessary.
- Coordinates or assists with preparing and conducting student meetings such as orientations, seminars and workshops.
- Other duties as assigned.
Preferred Qualifications:
- Experience or familiarity with PeopleSoft Campus Solutions or other ERP system such as Ellucian Banner.
- Ability to multitask and work cooperatively with others.
- Demonstrated excellence in verbal and written communication skills.
- Strong interpersonal, organizational, problem solving and customer service skills.
- Keen attention to detail.
- Proficiency in the Microsoft 365 software.
Education and Experience Requirements:
- Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline.
- Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.
- Requires a minimum of three (3) years of directly job-related experience.
Other Information:
- All positions at the University of Houston-System are security sensitive and will require a criminal history check.
- The University of Houston System and its universities are Equal Opportunity Institutions.
- Everyone is encouraged to apply.