Academic Advisor and Program Coordinator

Duties & Responsibilities

• Academic Advising
• Provide academic advising to both degree and non‐degree students in reviewing of academic performance, progress towards completion of degree requirements, course selection/registration, as well as program, Graduate College and University policies and procedures.
• Advise and assist students with academic, probationary, and financial concerns on possible courses of action and refer students to appropriate campus resources when applicable.
• Provide advice and assistance to prospective students with regards to program requirements, degree planning and course selection questions.
• Provide New Student Registration advising and onboarding to admitted students.
• Thoroughly document all student contact and records using the advising portal system records including scheduling, overrides, petitions, degree audits, etc.
• Enrollment
• Design, implement, and execute a student communication plan that keeps current and prospective students, as well as alumni, engaged and affiliated with our college and university, including social media, emails, and text messages.
• Develop and revise informational materials, resources, and other content.
• Serve as an admissions officer for admitting students and providing information to the admissions committee on applicants who need secondary review while maintaining accurate and confidential records.
• Coordinate efforts to increase the yield of admitted students to enrollment.
• Coordinate with course management and eLearning teams to ensure positive student experience.
• Respond to inquiries across social media platforms and identify strategies to grow audience reach.
• Represent the program at virtual and in-person recruiting events, webinars, and conferences.