Academic Advisor

University of North Carolina at Greensboro

Greensboro, NC

JOB DETAILS
SKILLS
10-key (Tenkey) Numeric Keypad, Academic Advice, C Programming Language, Communication Skills, Customer Support/Service, Higher Education, Interpersonal Skills, Manual Dexterity, Record Keeping, Social Sciences, Student Services, Training/Teaching, Training/Teaching Curriculum, University/School Policies
LOCATION
Greensboro, NC
POSTED
6 days ago

Posting Details

Position Information

Position Number 999881 Functional Title Academic Advisor Position Type Staff Position Eclass EP - EHRA 12 mo leave earning University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The College of Arts and Sciences Advising Center (CASA) is home to academic advising for first year students majoring in the College of Arts and Sciences. Our advisors support first year students in the College of Arts and Sciences in their transition to a college environment and teach students how to understand and navigate degree requirements, course options, and support services. CASA advisors encourage students to adopt a professional and proactive approach to lifelong learning and empower students to make the most of their education in a complex and changing world.

Position Summary

Provides academic advising and enrollment support for College of Arts and Sciences students, helping them navigate degree requirements, curriculum planning, and university policies. Supports student success by connecting students with campus resources, assisting with orientation programs, maintaining accurate advising records, and collaborating with faculty, staff, and campus partners. Contributes to student retention efforts and assists with special projects within the CASA office.

Minimum Qualifications

  • Bachelor's degree and three or more years of experience in academic advising in a college or university setting.
  • Strong interpersonal communication skills.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

  • Master's degree in humanities, social sciences, higher education, student affairs, counseling or a related field. Good working knowledge of Banner, MS365, and Starfish.

Special Instructions to Applicants Recruitment Range Competitive Org #-Department CAS Advising Center (CASA) - 12223 Job Open Date 06/12/2026 For Best Consideration Date Job Close Date 06/29/2026 Open Until Filled No FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt

Key Responsibilities

____

Percentage Of Time 60% Key Responsibility

Advising

Essential Tasks

  • Maintain regular communication with entire caseload, sharing time sensitive reminders and updates to facilitate student success.
  • Meet individually with every advisee in case load at least twice each term.
  • Prepare and file accurate and thorough Advising Records.
  • Comprehensive & up to date knowledge of all student support services available.
  • Comprehensive & up to date knowledge of all CAS curricula.
  • Comprehensive & up to date knowledge of all UNCG & CAS policies & procedures impacting students.

Percentage Of Time 15% Key Responsibility

Student Success & Retention Initiatives

Essential Tasks

  • Connect students with campus resources, provide proactive outreach and support, identify barriers to success, and contribute to retention and persistence efforts.

Percentage Of Time 15% Key Responsibility

Orientation and Enrollment Services

Essential Tasks

  • Support orientation programs, registration processes, and transition initiatives for new, transfer, and continuing students.

Percentage Of Time 10% Key Responsibility

Departmental liaison

Essential Tasks

  • Serve as primary liaison to assigned CAS Departments, facilitating open communication to support student success.

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Hand Movement-Repetitive Motions - O, Finger Dexterity - F, Reading - C, Writing - C, Vision-Preparing/Analyzing figures - F, Hearing - C, Talking - C Work Environment Night/Dark - O, Inside - C

Applicant Documents

Required Documents

  • Resume/CV
  • Cover Letter
  • List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Please indicate how you learned of the vacant position for which you are applying:
  • UNCGjobsearch Website

  • Greensboro News & Record

  • Carolina Peacemaker

  • Other Newspaper

  • The Chronicle of Higher Education

  • Inside Higher Ed

  • Other Professional Journal

  • NCWorks.gov

  • UNC System Job Board

  • Other Online Job Board

  • Personal Networking

  • Other

    • If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

    • Are you eligible to work in the United States without sponsorship?
  • Yes

  • No

    • Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
  • Yes

  • No

About the Company

U

University of North Carolina at Greensboro