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Skills
Academic Adviceunmatched
Analysis Skillsunmatched
Certified Insurance Examiner (CIE)unmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Collectionunmatched
Driver's Licenseunmatched
ERP (Enterprise Resource Planning)unmatched
Federal Laws and Regulationsunmatched
Health Insuranceunmatched
Higher Educationunmatched
Immigration Lawunmatched
Insuranceunmatched
International Healthunmatched
International Relationsunmatched
Maintain Complianceunmatched
Multilingualunmatched
Policy Developmentunmatched
Process Improvementunmatched
Regulationsunmatched
Regulatory Requirementsunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
SEVISunmatched
State Laws and Regulationsunmatched
Student Servicesunmatched
United States Citizenunmatched
United States Citizenship and Immigration Services (USCIS)unmatched
University/School Policiesunmatched
Description
The International Student Advisor serves as a resource in multiple areas of international student services making independent determinations and recommendations according to prescribed guidelines. Their responsibilities include international admission, academic and immigration advice, registration, and assessment, OPT recommendations, international student activities, and new student orientations to cater to the needs of international students, as well as compliance in support of the Center for International Education (CIE)
The work schedule for this position is in-person and may include working evenings and weekends.
Advise international students on policies, procedures, and processes pertaining to multiple functional areas, as well as targeted academic programs or student populations, which include but are not limited to academic advising, admissions, assessment, OPT recommendations, graduation services, new student orientation and activities, registration, retention, etc.
Serve as the Designated School Official (DSO) and/or an Alternate Responsible Officer (ARO), maintaining the Student and Exchange Visitor Information System (SEVIS) and all related certification requirements
Coordinate SEVIS related work and prepare reports to ensure compliance with U.S. immigration laws. Ensure that international admission practices and processes comply with immigration laws, regulations and requirements of the U.S. Citizenship and Immigration Service (USCIS) in admitting non-immigrant students
Collaborate with academic and enrollment advisors at all campuses to provide and improve services to international students
Resolve international student complaints and concerns, and respond to a variety of general inquiries and request
Reconcile and submit report on International Student Health Insurance and apply insurance waiver when qualified
Participate in international student activities
Make recommendations for process changes and improvements
Preparing reports and conducting data collection
Performs all other duties and responsibilities as assigned or directed by the supervisor
Bachelor's Degree in Education, International Relations, or related field of study and
One to three years of related experience and
Bilingual
or
An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Preferred:
Three to five years of related experience
Ellucian Banner ERP experience
Additional Information:
Must be U.S. citizen or U.S. permanent resident as required by federal law to serve as a Designated School Official for the F-1 student program
Knowledge of federal, state, and local laws and College policies and procedures
Knowledge of student services and programs relevant to international students and a higher education setting
Knowledge of SEVP regulations and SEVIS update protocols
Knowledge of internal and external customer service principles and practices
Skill in analyzing data and drawing conclusions
Skill in effective communication (both written and oral)
Ability to develop and maintain effective and positive working relationships
Demonstrate an acceptable driving record per established Pima policy