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Academic Advisor/Sales

Novel Prep

Irvine, CA

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JOB DETAILS
SKILLS
Academic Advice, Best Practices, Communication Skills, Consultative Sales, Dental Insurance, Detail Oriented, Health Insurance, Mandarin Chinese Language, Organizational Skills, Performance Metrics, Record Keeping, Reporting Skills, Retention Programs, Sales, Strategic Planning, Student Admissions, Student Services, Time Management
LOCATION
Irvine, CA
POSTED
10 days ago
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Job description:


Position Overview


Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Mandarin-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.


Key Responsibilities


1. Student & Family Advising


Provide comprehensive academic counseling to students and parents, helping them navigate educational planning, skill development, and college preparation.


  • Conduct initial consultations to assess academic history, strengths, and goals
  • Design customized learning plans and course pathways
  • Guide families through short- and long-term academic decision-making
  • Support students in building effective study habits and educational confidence
2. Academic Monitoring & Student Success


Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.


  • Review academic progress and performance metrics regularly
  • Identify obstacles to learning and recommend appropriate interventions
  • Partner with instructors and staff to coordinate academic resources
  • Adjust plans as needed to optimize outcomes
3. Enrollment Support & Retention


Contribute to organizational growth by delivering a high level of service to both prospective and current families.


  • Lead consultations for new families to introduce programs and services
  • Support enrollment conversations and program matching
  • Manage renewals and maintain strong retention rates
  • Suggest enrichment opportunities and additional services aligned with student needs
  • Build lasting relationships that encourage referrals and continued engagement
4. Communication & Record Management


Maintain clear, timely, and professional communication to ensure families stay informed and supported.


  • Provide regular updates on student progress
  • Document advising interactions and maintain organized records
  • Prepare reports and follow-up summaries
  • Address questions and concerns promptly and courteously
5. Professional Development & Compliance


Uphold high professional standards while continuing to strengthen advising expertise.


  • Stay current on academic trends, college admissions processes, and counseling best practices
  • Participate in training and skill development initiatives
  • Follow company policies regarding confidentiality, ethics, and professionalism
Required Qualifications


  • Bachelor’s degree in Education, Counseling, Business, or a related discipline
  • 1–2 years of experience in academic advising, student services, counseling, or consultative sales
  • Strong relationship-building and communication skills
  • Ability to work effectively with diverse families and cultural backgrounds
  • Detail-oriented with strong organizational abilities
Job Type: Full-time

About the Company

N

Novel Prep

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