Academic Coordinator

Posting Information

Posting Information

Department SPH - Student Affairs-460140 Career Area Student Services Posting Open Date 06/19/2026 Application Deadline 07/03/2026 Open Until Filled No Position Type Permanent Staff (EHRA NF) Working Title Academic Coordinator Appointment Type EHRA Non-Faculty Research Position Number 00013167 Vacancy ID NF0009832 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range $50,000 - $67,377 Proposed Start Date 07/13/2026

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Student Affairs at the Gillings School of Global Public Health provides an array of services and resources to prospective, admitted and current students. We aim to enhance student development by providing a supportive and safe environment in which you can achieve academic, social and professional success.

We coordinate major schoolwide programs such as orientations, a student activities fair, a career and internship fair and professional development workshops. We work to recruit excellent students; coordinate diversity outreach programs to expose high school, undergraduate students and professionals to the field of public health; and offer career services for current students and recent alumni.

Position Summary

The Academic Coordinator is the primary point of contact for an assigned group of Gillings students. This individual supports each assigned student by guiding their educational planning and progress, connecting them with resources that will maximize student success, proactively identifying and helping remove barriers, and responding to all types of issues identified by the student or by faculty that could impede student progress. The Academic Coordinator uses a high touch approach, maintaining a wide network of connections and collaborating flexibly with faculty and with other Academic Coordinators to ensure that each student s experience is maximized in a positive way. The Academic Coordinator is a key part of recruitment and admissions activities, working closely with faculty and with Enrollment Management staff to help attract and admit top students.

Minimum Education and Experience Requirements

Master's or Bachelor's and 0-2 years' experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience

• Extensive professional experience in academic advising, student affairs, student counseling, or a related higher education student support role
• Experience developing and delivering student support initiatives that promote student success and enhance the student educational experience
• Professional experience supporting undergraduate, graduate, and/or doctoral student populations
• Knowledge of academic advising and student support practices within higher education
• Ability to effectively work with and support individuals from diverse backgrounds and identities
• Knowledge of and ability to interpret and apply university policies, procedures, and external regulations in student services and advising practices
• Commitment to student-centered service
• Understanding of graduate and professional student experiences and support needs
• Ability to support students balancing academic, professional, and personal responsibilities

Preferred Qualifications, Competencies, and Experience

• Experience supporting online and hybrid learners
• Ability to quickly learn academic programs, university policies, and departmental structures
• Experience working in collaborative, cross-functional higher education environments
• Ability to manage multiple priorities and student support initiatives in a fast-paced environment
• Experience working with diverse, international, or nontraditional student populations

Special Physical/Mental Requirements Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Special Instructions Quick Link https://unc.peopleadmin.com/postings/321073

Posting Contact Information

Department Contact Name and Title LaSonya W. Hudson, HR Consultant Department Contact Telephone or Email lwhitwor@email.unc.edu Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • You receive an early alert notification from a faculty member regarding a graduate student who has not attended class or engaged in coursework for several weeks and is now at serious risk of failing the course. At your institution, a single failing grade renders a graduate student academically ineligible to continue in their degree program. Describe how you would respond to this situation as an academic advisor. In your response, demonstrate your approach to student outreach, crisis management, communication, and relationship building. Include the specific steps you would take to assess the student's circumstances and provide support.

(Open Ended Question)

• • A graduate student emails you expressing concern about an ongoing conflict with a professor. The student explains that they have attempted to communicate directly with the faculty member to resolve the issue, but the professor has been unresponsive and unwilling to meet. How would you approach this situation as an academic advisor? In your response, draft an email directly to the student that reflects your advising philosophy, communication style, and approach to student support.

(Open Ended Question)

• • Do you have professional experience providing academic advising and/or counseling services to college students that directly support and impact their educational experiences?

• Yes

• No

• • Please select the education / experience that matches your background.

• Masters degree or higher

• Bachelors degree and 0-2 years of experience

• A combination of related education and experience

• None of the above