Academic Pathways & CPL Coordinator

Post University, Inc.

Waterbury, CT(remote)

JOB DETAILS
SKILLS
Academic Affairs, Analysis Skills, Athletics, Credit Processing, Cross-Functional, Customer Relationship Management (CRM) Systems, Documentation, Ecosystems, Editing, Educational Administration, Enterprise Architecture, Follow Through, Health Science, Higher Education, Identify Issues, Interpersonal Skills, Inventory Management, Leadership, Multiplatform/Cross-Platform, Nursing, Online Communities, Online Training, Operational Support, Operations Processes, Organizational Skills, Policy Development, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Quality Management, Registrar, Reporting Dashboards, Reporting Skills, Restricted Materials, Status Reports, Strategic Planning, System Operations, Time Management, Writing Skills
LOCATION
Waterbury, CT
POSTED
11 days ago
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Post University is currently accepting applications for the role of an Academic Pathways & CPL Coordinator to join our team.

Post Makes It Personal

Post University is focused on providing the personal guidance and support students need to succeed in their studies, personal lives, their careers, and beyond. From academics to athletics, online options to on-campus classes, and career-building degree programs to micro-credential opportunities, we do everything we can to make students' educational experience amazing.

Founded in 1890. For more than 130 years, Post has focused on student success. That focus enables us to change with the times, providing state-of-the-art and innovative learning experiences for our students. Over 25 years ago, Post University was a pioneer in the development of online education in Connecticut, and among the first in the nation. Thanks to our ability to adapt to innovation, Post has thousands of students online, on the main campus, undergraduate, and graduate programs.

Four Schools, One Purpose. Post offers four schools and colleges to help you achieve career readiness and personal fulfillment:

  • American Sentinel College of Nursing & Health Sciences
  • John P. Burke School of Public Service and Education
  • The Malcolm Baldrige School of Business
  • School of Arts & Sciences

Welcoming Community. Post's Residential Campus is located in Waterbury, Connecticut, on 58 beautiful acres in the heart of New England. We are proud to offer the programs, athletics, and academic support you would find at an elite school, as well as the dynamic culture and welcoming feel of a tight-knit community. We are also proud to offer many of the same advantages - academic support, learning flexibility, and a welcoming community-online as well.

POSITION SUMMARY:

The Academic Pathways & Credit for Prior Learning Coordinator is responsible for the tactical execution of Post University's academic pathways, credit recognition, and learning mobility initiatives. Reporting to the Director of Academic Pathways & Credential Strategy, this role handles operational workflows, intake coordination, tracking, and cross-functional follow-through for Credit for Prior Learning (CPL), Prior Learning Assessment (PLA), and emerging connections between credit-bearing and continuing education offerings.

The Coordinator does not make academic credit decisions, design strategy, or set policy. Instead, the role ensures that approved policies, pathways, and credit recognition frameworks are consistently documented, communicated, and executed across academic and operational units.

This is an individual contributor role focused on tactical execution, coordination, and continuity. Strategic direction, policy development, academic decision-making, and governance remain the responsibility of existing academic leadership and the Director of Academic Pathways & Credential Strategy.

The Academic Pathways & Credit for Prior Learning Coordinator is a remote role with occasional on-campus days.

ESSENTIAL FUNCTIONS:

  • Credit Recognition & CPL Operations Support
  • Maintain documentation of approved CPL and PLA methods, eligibility criteria, credit limits, and process guidelines
  • Coordinate CPL/PLA intake workflows, including request routing, documentation collection, reviewer coordination, and status tracking
  • Ensure approved credit recognition decisions are properly documented and prepared for downstream processing by the Registrar
  • Monitor CPL/PLA queues and track requests from intake through resolution to support timely processing and communication
  • Monitor workflow status, outstanding requests, escalations, and cross-functional handoffs within the CPL ecosystem
  • Track and communicate delays, gaps, or recurring issues in the credit recognition process
  • Academic Pathways & Credential Documentation
  • Maintain academic pathway artifacts (e.g., pathway maps, progression charts, stackability tables) once approved
  • Track pathway and credential launch activities, including documentation dependencies, approvals, and stakeholder follow ups
  • Maintain and update pathway documentation, advising references, and version-controlled materials following approved changes
  • Cross‑Functional Coordination & Communication
  • Coordinate operational follow-ups among Academic Affairs, the Registrar, Advising, Continuing Education, and Enterprise Solutions & Architecture (ESA)
  • Surface recurring questions, inconsistencies, or implementation challenges to the Director for resolution
  • Track action items, follow-up with stakeholders, and escalate delays or blockers impacting implementation timelines
  • Continuing Education & Workforce Alignment Support
  • Maintain an inventory of non‑credit and continuing education offerings relevant to future credit recognition or pathway development
  • Document relationships between CE learning, credentials, and academic programs as directed
  • Support development and maintenance of documentation that enables repeatable CE‑to‑credit evaluation and expansion
  • Track and organize CE offerings, credential records, and related documentation for credit recognition reference and operational
  • Systems & Vendor Coordination
  • Document workflow requirements, system dependencies, and operational process changes related to CPL and pathway systems
  • Prepare and maintain workflow tracking dashboards, operational reports, and status summaries using Excel, Smartsheet, Power Bi, CRM Systems, or similar tools.
  • Coordinate vendor demos, discovery sessions, notes, and follow-ups under the direction of the Director
  • Maintain configuration documentation and change logs once systems are implemented
  • Support adoption and clarity by maintaining reference materials for staff users (not end-user training ownership)

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

Required

  • Bachelor's degree
  • 3-6 years of experience in higher education operations, academic services, registrar‑adjacent work, or continuing education administration
  • Experience working with academic policies, processes, or compliance‑sensitive workflows
  • Strong written documentation and organizational skills
  • Experience working with multiple systems, operational tools, and reporting platforms (e.g., Excel, Smartsheet, Power BI, CRM systems) to support workflow tracking, coordination, documentation, and implementation activities.
  • Familiarity with SIS or LMS environments (user‑level)
  • Demonstrated ability to coordinate across multiple functional units

Preferred

  • Master's degree
  • Experience supporting CPL, PLA, transfer credit, or related academic processes
  • Experience supporting workforce programs or CE initiatives

CORE COMPETENCIES

  • Operational Discipline: Ability to execute and track operational workflows, managing details, follow through, and ensure consistency over time
  • Documentation & Process Skills: Comfortable creating and maintaining guides, matrices, and workflow artifacts
  • Cross-Functional Collaboration: Works effectively with academic, administrative, and IT‑adjacent partners
  • Digital Fluency & Systems Navigation: Comfortable learning new systems, navigating technology-enabled workflows, and resolving routine operational issues across platforms and cross-functional teams
  • Professional Judgment: Knows when to execute independently and when to escalate issues or decisions
  • Oral & Written Communication: Has proven written and editorial skills. Speaks and writes clearly and informatively; varies style to meet needs; listens and gets clarification; responds well to questions; demonstrates group presentation skills; presents data effectively.
  • Problem Solving: Identifies and resolves problems promptly; gathers and analyses information skilfully; develops alternative solutions; works well in group problem-solving situations; uses reason, especially when dealing with emotional topics.
  • Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

WORK ENVIRONMENT/CONDITIONS:

The work environment and physical demands are characteristic of those in an academic and/or office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is remote-friendly, but the individual is expected to be on campus regularly and be available for on-campus events and special occasions as needed.

Post University currently offers the option to work remotely in this position with occasional on-campus days. Whenever working remotely, the candidate's home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace free from noise or distractions.

Apply Now

As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. Founded in 1890, Post University is a student-focused, career-driven university committed to providing students with the knowledge, personal skills, and experience required to be leaders in their chosen fields

Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.

Disclaimer: This opportunity may be withdrawn and/or amended.

POST UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER that employs in compliance with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and job interview process should notify the Director of Associate Experience, Post University.

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"Post University a great place for great minds to develop their careers, no matter what role you fulfill."

Donna, Post Employee for 25 years

"You really build a strong relationship with each student, and their success becomes your success."

Caitlin, Academic Success Counselor

"The work environment at Post is extremely positive and happy, and you have the opportunity to connect with your employees."

Gina, Post Management

About the Company

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Post University, Inc.