Academic Program Support Specialist

Announcement

Details

Open Date 07/30/2026 Requisition Number PRN45800B Job Title Academic Program Support Specialist Working Title Undergraduate Admissions Evaluator Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40.0 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday-Friday 8 am to 5 pm

VP Area Academic Affairs Department 00295 - Office of Admissions Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $16.50 per hour Close Date 08/06/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

This employee assists in all aspects of the student admission and record maintenance process. This employee assists in evaluations of academic transcripts, test scores, and other credentials. Prepares, verifies, and enters data into computerized student information systems. This employee manages student university records by performing clerical activities to maintain student files.

The Undergraduate Admissions Evaluator will work with the Undergraduate Admissions team to process applications received for the current admissions cycle and help maintain student records. This employee will correspond with campus partners including students, parents, other on campus departments, etc. to answer questions relating to

admission policy, submission and processing of related documentation, and connect students to on campus resources. This position does not include active recruitment of potential applicants.

The University of Utah offers excellent pay and benefits package which includes the following:

• Affordable Health Insurance from Day 1
• Sick and Vacation Pay Accrual
• Free Bus/Trax/FrontRunner pass
• University-funded Retirement Plan
• Life Insurance
• And more! For more information, go to https://www.hr.utah.edu/benefits/

Responsibilities

1. Assist in evaluating undergraduate applications for all University of Utah campuses.

2. Respond to emails related to undergraduate admissions.

3. Provide customer service support at our office windows and via phone calls as it relates to undergraduate admissions.

4. Process credentials related to admissions.

5. Monitors students' academic files to ensure information is complete and updated by filling in information and changing records when applicable.

6. Manages daily work responsibilities and recommends changes to supervisor to improve processes.

7. May be cross-trained in other areas and assigned to assist with other special projects.

8. Other duties as assigned.

Minimum Qualifications

Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

1. Attention to detail.

2. Ability to provide high quality and quantity of work.

3. Problem-solving ability.

4. Minimum typing ability may be required.

Type Benefited Staff Special Instructions Summary

This position is not a remote position. Employee would be expected to work in the office. After 90 days of employment, however, hybrid remote opportunities may be available.

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you have 3 or more years of general office experience, 1 of which is in an academic setting, or equivalency? (1 year of higher education is equivalent to 2 years of experience)

• Yes

• No

• • In 250 words or less, please explain why you are interested in this job and describe your strengths that would be a good fit in this job.

(Open Ended Question)

• • Are you legally authorized to work in the United States?

• Yes

• No

• • Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Historical Only - Do Not Use - See Document Description for More Information - Addendum to the University of Utah - Veteran Only
• Historical Only - Do Not Use - See Description for More Information - Appropriate discharge document (such as DD-2214) - Veteran Only