Academic Support Specialist, ELL Grant (Full-Time) Bilingual Required

Academic Support Specialist, ELL Grant (Full-Time) Bilingual Required

Salary

$23.92 - $29.90 Hourly

Location

6665 S Howell Ave, Oak Creek, WI

Job Type

Full-Time - Limited Term

Job Number

2026-05577

Division

Employer & Educational Community Services

Opening Date

07/17/2026

Closing Date

8/2/2026 10:00 PM Central

Application Requirements

NOTE an updated resume and a cover letter is required at the time of application for this position. Typing "See Resume" in lieu of application completion will not be acceptable. Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Salary determination will be based on years of credited experience listed on the job application only so please include complete work history.

Supplemental Information

A verification of education will be conducted if a candidate is selected for the position.

• Description
• Benefits
• Questions

Description

Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Under the direction of the Dean of Community Education, this position works with students, faculty, and staff in the English as a Second Language learner (ESL/ELL) students. This position assist students, faculty, and staff at our campus or CBO locations as needed to coordinate academic and tutorial support as well as participate in related activities such as recruitment and retention. Work requires judgment, analysis, and decision-making according to established practices and procedures. Supervision received is general in nature and daily responsibilities are completed independently in coordination with the faculty, and staff.

Characteristic Duties and Responsibilities

• Provides course placement, monitor grade level gains, case management for referrals to programs; transitions student to post-secondary program, and/or referral for job placement; conducts data collection and entry into the Online Client Report System; facilitates and administers TABE testing.
• Provides information about services available to program students at MATC; collaborates with admissions, counselors and other professional personnel to monitor referrals and progress.
• Advises students on enrollment and program requirements; helps with financial aid applications; admissions and program registration. Informs students about program course availability, program changes, admissions, and registration. Coordinates activities to transition to Post Secondary programs and career readiness.
• Advises program students with class selection; assesses test scores, reviews transcript and program plan, provides entry options, curriculum, academic and performance preparation.
• Provides individual student academic case management to support grade progression, registration, and academic service referrals to support course completion and graduation.
• Maintains records and prepares reports as required including monitoring student attendance and student contact.
• Collaborates and supports assigned community-based organizations (CBOs). Support may include but are not limited to assisting students with registration and program availability, providing orientation to new staff/faculty to grant guidelines and requirements, and ensuring organizations are adhering to guidelines.
• Coordinates tutoring and/or instructional support and distributes resource information for students enrolled in Basic Skills (Adult Education) at CBO sites based on class assignments and/or instructors recommendations.
• Compiles, collects, submits, and presents center progress reports to administration through meetings and data generated reports. Complete reporting to meet grant requirements.
• Ensures delivery of excellent customer service, including face-to-face, telephone, electronic, and print transactions.
• Establishes, collaborates and maintains working relationships with students, faculty, administrative leadership and staff.
• Participates in meetings, workshops, seminars, and other professional activities.
• Performs other related duties as required for the efficient operations of the division.

Qualifications

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

MINIMUM REQUIRED QUALIFICATIONS

Education/Experience:

• Bachelor's degree or higher with an emphasis in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field.

• At least three (3) total years of relevant experience*

• Bilingual, fluent (able to read, write, and speak) in at least one of the following combination of languages below:

• English/Spanish

• English/Arabic

• English/Hmong

Preferred Education/Experience: in addition to the minimum language requirement listed above.

• Master's degree or higher in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field AND five (5) or more years of relevant experience*

• Relevant experience includes previous work in a community based organization, high school or higher education) student facing position which directly provides support services which assist students, specifically with ELL/ESL population, achieve academic success working.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and experience with the goals and practices of Community Based Education.
• Knowledge of the student enrollment process.
• Knowledge and ability to provide academic case management services.
• Knowledge of and experience working with minority students from diverse socio-economic and cultural backgrounds.
• Ability to utilize databases, student information systems and Microsoft Office Suite including Excel and Word and the initiative to apply queries and reports.
• Ability to establish and maintain effective working relationships with students, employees, outside governmental and community agencies, and the general public.
• Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.
• Ability to communicate effectively through both oral and written means.
• Ability to schedule work assignments to meet departmental needs and to maintain related records.
• Ability to work independently.
• Ability to think critically and apply problem resolution.

Supplemental Information

Start Date: This position supports the Community Education Division and is available to start as soon as possible. This is an ELL Leadership Grant Funded positions with current funding through June 30, 2027.

Hours/Location: This position is a full-time position and works 100% IN PERSON, 38.75 hours per work week year round and primarily based out of our Oak Creek campus location with the ability to flex to other locations if needed occasionally. The hours would be 8am to 4:30pm on some days and 9:30am to 6pm on others. During busy registration seasons like December and April we also have ASCs work 11am to 8pm to help accommodate the PM students. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited.

Note; this position is limited term and is subject to end on June 30, 2027. If additional funding is not secured the position may end.

Compensation: Hourly rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicants employment and educational background as listed on the job application.

Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application.

Please follow these steps.

1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered.

2. Attach All Required Documents (At Time of Application)

• Cover Letter

• Resume (up-to-date)

• Please note, submission of a resume does not satisfy the requirement for a thoroughly completed application.

Interview: The first round of virtual interviews (In-Person, or Spark Hire/One-Way) will be scheduled within two to three weeks of position closing date.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.

Health Insurance

• MATC offers a choice between two medical insurance plans. See below for plan types:
• Low Deductible PPO
• High Deductible PPO

Upon selection, the coverage begins the first of the month following start date. You will have 30 days from your start date to enroll. MATC contributes a generous percentage towards medical insurance premium. Both medical plans include prescription drug coverage at no additional cost to employees. Employees are offered an option to enroll in a Health Care Flexible Spending Account (FSA) with the selection of the Low Deductible PPO plan. Employees are offered an option to enroll in a Health Savings Account (HSA) with the selection of the High Deductible PPO plan with employer contributions.

Dental Insurance

• MATC offers a group dental plan through Delta Dental.
• Upon selection, the dental insurance plan coverage begins the first of the month following start date.
• Annual maximum per covered person is $2,500; plan covers preventive, routine, restoration, and has an orthodontic benefit for dependents up to age 19.

Vision Insurance

• MATC offers a group vision plan through Superior Vision..Upon selection, the vision insurance plan coverage begins the first of the month following start date.
• Plan covers eye exam, frames, lenses and contact lenses.

Group Life Insurance

• MATC offers group term life insurance benefits through Madison National Life Insurance Company effective the first of the month of start date and is fully paid for by the College. The amount of insurance is based upon the employee's annual earnings rounded to the higher $1,000.00. The benefit is doubled in the event of accidental death.
• Supplemental Life Insurance is also available at group rates for employees, spouses, and dependents to purchase.

Long-Term Disability

• MATC offers long-term disability insurance through Madison National Life Company after 30 days of employment and is fully paid for by the College. Benefits provided are equal to 66 2/3% of base monthly earnings.

Flexible Spending Accounts

• MATC offers two types of Flexible Spending Accounts (FSA):
• Health Care FSA
• Dependent Care FSA

This type of benefit allows employees to set aside pre-tax dollars per calendar year for a variety of medical, dental, and vision expenses (for a Health Care FSA) and for day care expenses for children under 13 or family members that are dependent on you for more than half their support (for a Dependent Care FSA) up to a maximum amount.

Retirement Savings

• Regular full-time employees of MATC who are hired for greater than 12 months become members of the Wisconsin Retirement System (WRS)'s pension system as of day one of employment. The College currently pays the full cost of the employer contribution (6.9%), and the employee pays the full part of the employee contribution of 6.9% of salary. There is a five year vesting period requirement in order to qualify for any employer contributions made on the employees behalf. Contribution rates are subject to change annually as set by the State.
• In addition to the WRS pension account, employees may enroll in other optional retirement savings plan such as a 403(b) account or a 457 account on a pre-tax or post-tax basis.

Sick Leave

• MATC offers employees a generous sick leave plan per year.
• Each employee may accumulate up to 165 days of full sick leave with an unlimited accumulation of half pay sick leave.

Vacation

• MATC offers a vacation policy to employees for the purpose of rest and relaxation.
• Vacation is earned at a generous rate each year of employment. (Not available for Instructors)

Paid & Flexible (Floating) Holidays

• MATC offers 12 paid holidays for non-Faculty positions and 7 paid holidays for Faculty positions.
• MATC provides two flexible (floating) holidays per employee per year. (Not available for Instructors).

Tuition Benefits:

• Employees are eligible for tuition reimbursement and waiver after completing probationary period.
• Amount allowed per fiscal year is 18 credits at MATC or $1,400 at other accredited institutions.

01

Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Have you included and fully completed the education and experience information on your application?

• Yes
• No

02

What is the highest degree you have completed from an accredited educational institution?

• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree

03

Please list your degree(s) and conferred field(s)?

04

Do you have direct work experience in a Student Services area (e.g. Counseling & Advising, Testing & Assessments, Admissions, Accommodations, Tutoring & Academic Support, Student Recruiting or program promotional activities) for a community based, high school, or higher education organization?

• Yes
• No

05

How many total years of relevant work experience do you have? Relevant experience includes previous work in a (community based organization, high school or higher education) student facing position which directly provides support services which assist students achieve academic success.

• Less than 3 total years
• 3 - 5 total years
• 5 - 7 total years
• More than 7 total years

06

Please describe your leadership and organizational skills as it relates to academic achievement and student growth.

07

Do you have experience working in a technical college or higher education environment?

• Yes
• No

08

Are you Bilingual, fluent (able to read, write, and speak), in at least one of the following combination of languages below? Please select which below; this skill will be tested.

• English and Spanish
• English and Arabic
• English and Hmong
• English and another language not listed
• None of the above

09

Academic Support Specialist Job Parameters: - Full-time, para-professional, 38.75 hours a week - Year-round position however current funding guaranteed is only guarantee employment thru June 30, 2027 - Hourly range is $23.93- $29.90 (FIRM) based on education, years of experience and internal equity - Modality: 100% IN PERSON at our Oak Creek location (not negotiable) Are these hours, location and pay range acceptable to you? Please type comments below.

10

List days and hours of availability. Please be specific.

11

This position has a probationary period of six (6) months. The person, including internal employees, who is hired for this role would not be able to transfer into another role within the college until the six (6) month probationary period has been completed. Is this acceptable to you?

12

This position requires all of the following to be attached/submitted at time of application: - a current resume - a cover letter Have you provided these documents?

• Yes
• No

13

(INTERNAL Staff APPLICANTS ONLY) Are you past your probationary period with MATC? - This means six (6) months if you are a current full-time staff employee - This means twelve (12) months if you are a current part-time staff employee. - This means two (2) academic semesters is your are a current full-time faculty instructor. - This means four (4) academic semesters if you are a current part-time instructor (EXTERNAL APPLICANTS TYPE N/A)

14

Internal MATC employees CANNOT hold two positions at the college at the same time. This includes faculty and staff or any combination. (e.g. holding a full-time position and adding a part-time position AND/OR holding two-part time positions). If you are an external application, type n/a. Do you understand this policy?

15

(INTERNAL APPLICANTS ONLY) Please list all positions previously and currently held at the college. (External applicants type N/A)

Required Question

Employer Milwaukee Area Technical College

Address 700 W. State

Milwaukee, Wisconsin, 53203

Phone 414-297-6529

Website http://www.matc.edu