Academic Systems Analyst, Arts & Sciences IT

Position Details

Position Information

Posting date 08/27/2026 Closing date Open Until Filled Yes Position Number 1129678 Position Title Academic Systems Analyst, Arts & Sciences IT Hiring Range Minimum $65,400 Hiring Range Maximum $81,800 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Exempt Employment Category Regular Full Time Scheduled Months per Year 12 Scheduled Hours per Week 40 Schedule

Work Arrangement and Location Expectations

This position primarily operates in a remote work environment; however, maintaining strong relationships and active engagement with campus partners remains an important aspect of the role. Periodic on-campus presence may be required to support major events, stakeholder meetings, project activities, testing, training, and other initiatives that benefit from in-person collaboration.

Work location expectations and on-campus presence requirements may evolve over time based on organizational priorities, operational needs, and guidance from Arts & Sciences leadership.

Location of Position

Hanover, NH

Remote Eligible

Remote Work Eligibility? Remote eligible Is this a term position? No If yes, length of term in months. NA Is this a grant funded position? No Position Purpose

The Academic System Analyst serves as a functional partner to academic and administrative departments, supporting the administration, configuration, implementation, and continuous improvement of Arts & Sciences and enterprise applications. Reporting to the Associate Director of Academic Technology & Systems, this position provides functional systems support, business analysis, project implementation, and user engagement to help deliver reliable, user-centered technology services across Arts & Sciences.

The Academic Systems Analyst supports a portfolio of applications and initiatives, balancing day-to-day operational support with project work, testing, documentation, reporting support, and process improvement.

Description Required Qualifications - Education and Yrs Exp Bachelors plus 2-3 years' experience or equivalent combination of education and experience Required Qualifications - Skills, Knowledge and Abilities

• Bachelor's degree or an equivalent combination of education and relevant experience.
• 2+ years of experience supporting enterprise applications, student information systems, or other complex business systems.
• Demonstrated ability to analyze business processes and translate operational needs into technology solutions.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while providing exceptional customer service.
• Experience working collaboratively with diverse stakeholder groups.
• Experience in higher education or a similarly complex organizational environment is preferred.

Work Arrangement and Location Expectations

This position primarily operates in a remote work environment; however, maintaining strong relationships and active engagement with campus partners remains an important aspect of the role. Periodic on-campus presence may be required to support major events, stakeholder meetings, project activities, testing, training, and other initiatives that benefit from in-person collaboration.

Work location expectations and on-campus presence requirements may evolve over time based on organizational priorities, operational needs, and guidance from Arts & Sciences leadership.

Preferred Qualifications

• Experience supporting higher education enterprise applications such as StarRez, Ellucian Banner Student Information System, Ellucian Advise, Ellucian Experience, or similar student information and campus management systems.
• Experience configuring, administering, or supporting SaaS enterprise applications.
• Experience with business process analysis, workflow automation, and system integrations.
• Familiarity with reporting and analytics tools, SQL, or data visualization platforms.
• Experience supporting cross-functional projects in a higher education environment.

Department Contact for Recruitment Inquiries Amy Hunt, Executive Director, Arts & Sciences IT Department Contact Phone Number 603-646-0614 Department Contact for Cover Letter and Title Amy Hunt, Executive Director, Arts & Sciences IT Department Contact's Phone Number 603-646-0614 Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

We anticipate hiring two people into this role.

Applicants will be asked to respond to three supplemental questions regarding years of direct experience, indirect experience, and people management experience. Responses will be reviewed alongside application materials. Your response will be cross-referenced with your application materials to verify accuracy and, for finalists, to inform salary placement.

Please ensure your resume and work history clearly reflect the full scope of your work, including position titles, employment dates, responsibilities, and supervisory duties. Incomplete or inconsistent information may affect how your experience is evaluated.

Quick Link https://searchjobs.dartmouth.edu/postings/87020

Key Accountabilities

Description

Functional Systems Support and Administration

• Provides functional administration and ongoing support for academic and administrative technology systems.
• Maintains system configuration, business rules, workflows, forms, security, and functional settings.
• Troubleshoots functional issues and partners with technical teams to resolve application problems.
• Supports system upgrades, releases, testing, and implementation of new functionality.
• Maintains documentation, configuration records, and operational procedures.

Percentage Of Time 30% Description

Project Support and Implementation

• Participates in cross-functional technology projects from planning through implementation.
• Supports discovery sessions, functional design, configuration, testing, training, and deployment activities.
• Develops test plans, coordinates user acceptance testing, and validates system functionality.
• Assists with project documentation, issue tracking, and implementation planning.
• Supports organizational readiness and adoption of new technologies and processes.

Percentage Of Time 20% Description

Data and Reporting Support

• Partners with reporting and analytics staff to define business requirements for reports, dashboards, and data needs.
• Assists in validating data quality and ensuring consistency across supported systems.
• Supports data governance efforts by documenting business definitions, processes, and data dependencies.
• Helps identify reporting opportunities that improve operational decision making.

Percentage Of Time 20% Description

Business Analysis and Process Improvement

• Partners with functional departments to understand operational needs and business processes.
• Facilitates requirements gathering, workflow analysis, and process mapping.
• Identifies opportunities to improve efficiency through automation, configuration changes, or redesigned business processes.
• Recommends scalable technology solutions that align with institutional standards and best practices.
• Assists departments in evaluating the impact of proposed process or policy changes.

Percentage Of Time 15% Description

Stakeholder Partnership and Customer Service

• Develops collaborative relationships with academic and administrative partners.
• Provides functional consultation, guidance, and day-to-day support for supported systems.
• Delivers user training and develops documentation to improve system adoption and effectiveness.
• Communicates system changes, enhancements, and known issues to stakeholders.
• Serves as a trusted resource for departments seeking to improve operational processes through technology.

Percentage Of Time 15% Description

Additional Responsibilities

• Participates in special projects and organizational initiatives as assigned.
• Maintains knowledge of emerging technologies, higher education trends, and supported applications.
• Performs other related duties as required to support the mission and goals of Arts & Sciences IT.

Percentage Of Time 0

• -- Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. -- Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you learn about this employment opportunity?

• Current Dartmouth employee (Please specify full name below)

• Word of mouth

• Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)

• jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)

• Recruiter (Please specify full name or event below)

• abilityJOBS

• Chronicle of Higher Education

• Glassdoor

• Handshake

• HigherEdJobs

• HigherEdMilitary

• Indeed

• Inside Higher Ed

• LinkedIn's Job Board

• RecruitMilitary

• Dartmouth's Job Board (searchjobs.dartmouth.edu)

• Other (Please specify below)

• • How many years of indirect experience do you have in related or transferable work that supports this role? Please briefly describe this indirect experience, including specific positions held and the number of years of indirect experience acquired while in these roles.

(Open Ended Question)

• • How many years of formal supervisory experience do you have, including direct responsibility for staff (e.g., hiring, performance management, terminations)? Please briefly describe your people management experience, including the positions held, number of direct reports, and the number of years of people management experience acquired while in these roles.

(Open Ended Question)

• • How many years of direct experience do you have in work closely aligned with the key accountabilities of this role? Please briefly describe your direct experience, including specific positions held and the number of years of direct experience acquired while in these roles.

(Open Ended Question)

• If you would like to add more information to your answer, please specify here:

(Open Ended Question)

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents