Access Associate - Oncology Contact Center

The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience.

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis.

These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience.

Entry-level position typically requiring little to no prior experience. Work is routine and follows standard procedures. Work is closely supervised. Problems faced are routine with clearly defined solutions. Communicates information that requires little explanation or interpretation.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent. Customer service experience preferred.

Experience: Preferred not required.

Licensure: None required.

PHYSICAL DEMANDS

Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.

The pay range for this role is $17.50 - $26.76 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Job Profile

J1698 - Patient Access Operations and Service 1

Career Stream and Level

Operations and Service-O1

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .