Access Control Field Service Technician

Job Description

The Field Service Technician provides technical support to customers through on-site troubleshooting and installing. The preferred candidate will have excellent technical and customer service/communication skills. The Field Service Technician must possess the ability to service and troubleshoot multiple systems including a strong understanding of security, network cabling, and be knowledgeable in AV.

Skills and Abilities

• Current industry and technical knowledge in Access Control, Intrusion, CCTV

• Ability to troubleshoot issues with systems

• Basic computer skills

• Current industry and technical knowledge in network cabling

• Knowledge in AV a plus

• Ability to troubleshoot issues with network cabling

• Must have your own hand tools

• Must be able to pass a background check and drug screen

• Excellent communication skills

Duties and Responsibilities

• Troubleshoot and or install access control/intrusion and CCTV devices.

• Track all maintenance activity start to finish with proper documentation.

• Perform administrative tasks such as completing service tickets with detailed explanations and resolutions.

• Travel to various job sites required.

• Work outside of normal business hours (when requested).

• Communicate with service dispatcher and customer.

• Must be dependable and punctual.

• Ability to pass background check.

• Must have a valid Driver’s License.

• Company vehicle will be provided.

Physical Requirements

• The employee must be able to lift and/or move up to 70 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces or closets. The employee is frequently required to stand, climb or balance, kneel, crouch, or crawl.

Benefits:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Paid Time Off

Clarity ITS, LLC is dedicated to provide commercial clients a dedicated turnkey solution for their business technology needs. Our related services include network infrastructure, security and surveillance, audio visual systems, power and electrical wiring, and systems maintenance.