Behavioral Health, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Hospital, Multilingual, Outpatient Care, Patient Care, Psychiatry and Mental Health, Telephone Skills
There is a place for you at Highland Rivers Behavioral Health!
Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.
Are you ready to make a Difference?
Job Summary: An Access Specialist is responsible for processing intake paperwork for individuals' seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited, generally a single episode of intervention that stabilizes the individual and moves the individual to the appropriate level of observation.
Job Duties and Responsibilities:
- Complete intake paperwork for processing of individuals for assessment and/or admission.
- Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
- Review/update BHL to ensure accurate daily census.
- Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
- Answer phones professionally using established protocols.
- Work with a variety of internal and external customers.
- Respond to individual, staff, and third party inquires in person or by phone.
- Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
- Other duties as assigned.
Benefits:- Health Insurance through the State Health Benefit Plan of GA
- Flexible Benefits such as dental, vision, life, critical illness, etc.
- Retirement Plan with employer matching
- 4 weeks of Paid Time Off with increase of accruals based on years of service
- 10 paid holidays
- 1 personal day
- Qualifying employer for Public Student Loan Forgiveness
Requirements
Minimum Qualifications: - Education - High School Diploma/GED
- 2 years of experience working in a medical or behavioral health office.
Preferred Qualifications:- One (1) year of experience working in a psychiatric inpatient/outpatient and/or hospital setting.
- Bilingual abilities a plus
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Highland Rivers Behavioral Health