Accessibility Remediation Specialist

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Overview
We are seeking an experienced Accessibility Remediation Specialist to support our client. The successful candidate will ensure compliance with Section 508 of the Rehabilitation Act by testing, remediating, and validating electronic content, websites, dashboards, applications, and digital communications. The specialist will work closely with business stakeholders, developers, content owners, and project teams to integrate accessibility into business processes while promoting accessibility best practices throughout the organization.


Key Responsibilities

• Perform accessibility testing and remediation of electronic documents, websites, web applications, dashboards, and internally developed software to ensure compliance with Section 508, WCAG 2.1 AA, and applicable Federal accessibility standards. 
• Evaluate Microsoft Office documents (Word, Excel, PowerPoint, PDF), SharePoint content, Power BI dashboards, and web content for accessibility compliance. 
• Conduct manual and automated accessibility testing using industry-standard accessibility tools. 
• Identify accessibility issues and perform remediation or provide detailed remediation recommendations. 
• Validate remediation efforts and certify accessibility compliance prior to publication. 
• Support approximately 1,700 accessibility requests annually while meeting established service levels. 
• Collaborate with project teams to ensure accessibility requirements are incorporated throughout the software and content development lifecycle. 
• Review proposed technologies, digital products, and IT investments to ensure alignment with Section 508 requirements. 
• Assist business owners in resolving accessibility issues for customer-facing and internal applications. 
• Develop and maintain accessibility policies, procedures, standards, templates, and user guides. 
• Develop and deliver accessibility awareness and Section 508 training for employees and contractors. 
• Monitor accessibility trends and recommend improvements to organizational accessibility processes. 
• Prepare accessibility reports, metrics, dashboards, and responses to internal and external data calls. 
• Provide subject matter expertise on accessibility requirements, best practices, and emerging technologies. 
• Participate in continuous process improvement initiatives to enhance accessibility compliance across the organization. 

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Human-Computer Interaction, Digital Accessibility, Communications, or a related field. 
• Minimum 3 years of experience supporting Section 508 compliance, accessibility testing, and document remediation. 
• Experience testing and remediating Microsoft Office documents, PDF files, websites, and web applications. 
• Experience interpreting and applying Section 508 and WCAG accessibility standards. 
• Experience supporting Federal Government accessibility initiatives is preferred. 
• Strong analytical, documentation, and communication skills.  

This is a remote position.