Accommodations/Camping Front Office Staff starting at $16.00

Overview:

We are seeking enthusiastic and customer-oriented Front Office Staff to join our team at Six Flags Darien Lake Accommodations and Camping. This position plays a crucial role in providing exceptional service to our guests, ensuring a welcoming atmosphere, and assisting with various administrative tasks. The ideal candidate will be passionate about hospitality and committed to enhancing the guest experience.

Responsibilities:

Key Responsibilities:

• Guest Services: • Greet and welcome guests upon arrival with a friendly demeanor. • Assist guests with check-in and check-out processes efficiently. • Address guest inquiries and resolve any issues or complaints promptly and professionally. • Provide information about park attractions, accommodations, and local amenities.

• Administrative Duties: • Maintain accurate records of guest reservations and transactions. • Process payments efficiently and securely. • Assist in managing the front office operations, including answering phones and responding to emails. • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.

Communication:

• Communicate effectively with guests, team members, and management. • Promote special events, packages, and services to enhance guest experiences. • Provide feedback to management regarding guest needs and suggestions for improvement.

Safety and Compliance:

• Adhere to all safety and health regulations and company policies. • Ensure the front office area is clean, organized, and welcoming.

Qualifications:

Qualifications:

• High school diploma or equivalent; additional education in hospitality or related fields is a plus. • Previous experience in customer service or hospitality preferred. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and handle multiple tasks. • Proficient in basic computer skills; experience with reservation systems is an advantage. • Availability to work flexible hours, including weekends and holidays.

Physical Requirements:

• Ability to stand for extended periods and lift up to 25 pounds. • Must be able to work outdoors in various weather conditions.

Benefits:

Employee discounts on park admission and accommodations. Opportunities for career advancement within the Six Flags organization. A fun and dynamic work environment.