Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.
At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always.
The Account Administrator I role delivers high-quality administrative and analytical support to ensure accuracy, efficiency, and scalability in customer account management. This position collaborates closely with Billing Specialists, Operations, Program and Project Managers, and the Accounting & Finance team to process supplier invoices, generate accurate customer billing, and support margin and performance reviews. This role embraces continuous improvement, automation, and emerging technologies, to enhance billing accuracy, reduce manual effort, and improve the customer experience. The Account Administrator I actively seeks opportunities to streamline processes, leverage data insights, and adopt new tools that drive operational excellence and business value.
Essential Functions- Process billing, invoicing, and related administrative tasks for assigned customer accounts, or process areas, with a high degree of accuracy and timeliness
- Set up, maintain, and modify customer billing items and account data within internal systems
- Utilize digital tools, automation, and AI-enabled features (where available) to improve efficiency, reduce errors, and optimize billing workflows
- Enter, validate, audit, and correct data for new and existing customer items, ensuring data integrity across systems
- Coordinate with suppliers & internal support networks to ensure timely and complete receipt of invoices, rebates, and supporting documentation
- Prepare customer invoices, review for accuracy, and adjust in partnership with Operations teams ensure quality & timely customer delivery.
- Collaborate with Operations to support invoice reviews, margin analysis, and customer reporting
- Analyze billing data to identify trends, discrepancies, or process improvement opportunities
- Partner with cross functional teams to develop account knowledge and leverage into prioritizing accurate upstream workflow requirements
- Partner with Accounting & Finance to ensure adherence to financial controls, standards, and best practices
- Participate actively in weekly and monthly team meetings, contributing ideas related to efficiency, automation, and continuous improvement
- Demonstrate openness to learning and adopting new technologies, tools, and AI capabilities that support role effectiveness and business outcomes
- Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.
Education Qualifications- Required High School or Equivalent
Experience Qualifications- Preferred Coursework or certifications related to accounting, finance, business operations, data analysis, or technology tools
- Required 1+ years of experience in Customer Service, Accounts Payable, Billing, Accounting, or a related administrative or financial role
- Preferred experience working within ERPs, billing, or financial systems and exposure to process automation or system enhancements
Skills and Abilities- Strong verbal and written communication skills with internal and external stakeholders
- Effective time management and prioritization skills in a deadline-driven environment
- Ability to manage multiple tasks, workflows, or projects simultaneously
- General understanding of accounting principles, billing processes, and margin calculations
- Proficiency in Microsoft Office Suite, with hands-on Excel skills;