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Account Associate - State Farm Agent Team Member

Bill Oswald - State Farm Agent

Belvidere, IL

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JOB DETAILS
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Leadership, Marketing, Multilingual, Operations, Organizational Skills, Reimbursement, Spanish Language, Team Player, Time Management, Training/Teaching, Underwriting
LOCATION
Belvidere, IL
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in January 2021 with a focus on building a strong, growth-oriented team. Before becoming a State Farm agent, I spent 30 years in the automotive industry managing service departments. My dad was a State Farm agent for 25 years, and I eventually decided to follow in his footsteps and bring my leadership experience into this business.


Outside of the office, I enjoy cars, motorcycling, boating, and golfing. I also stay involved in the community through local events and activities.


For our team, we offer PTO, a 401(k), life insurance, and a strong focus on work-life balance. We also keep things engaging with team competitions and regular team lunches.


Our office culture is fun, competitive, and team-oriented. I’m looking for someone who is motivated, positive, and enjoys being part of a team that works hard, supports each other, and celebrates wins together.


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Bill Oswald - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.


About the Company

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Bill Oswald - State Farm Agent

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