Account Associate - State Farm Agent Team Member

Jeremy Hilton - State Farm Agent
  • Enterprise, AL
  • Full-time
2 days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me valuable experience that helped prepare me for agency ownership. I'm originally from Louisiana, a graduate of Louisiana Tech University, and truly enjoy serving the community I now call home.

Giving back is an important part of our agency. I'm an active member of Rotary and Friends of Main Street, and I enjoy supporting initiatives that help strengthen our local community.

Our agency offers paid time off, paid holidays, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where everyone can build a successful, long-term career.

Our culture is like family - we support one another, celebrate successes, and work together to create a positive, fun workplace. I'm looking for someone who is a team player with a positive attitude, communicates well through challenges, can multitask effectively, and is motivated to achieve goals while helping the entire team succeed.

ROLE DESCRIPTION:
As an Account Associate for Jeremy Hilton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationEnterprise, AL
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Marketingunmatched
  • Multitaskingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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