Benefits:- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- 401(k)
*Bilingual Spanish Position*ABOUT OUR AGENCY:
Our agency opened in November 2020 and has grown into a thriving team of 10 talented individuals. My background is in banking and wealth management, and I graduated from Eastern Michigan University. Faith and family are at the center of my life and those values shape the culture we’ve built here.
Community involvement is a big part of who we are. I currently serve as President of Rotary for Pontiac and stay actively involved with our church and Detroit Public Schools, focusing on financial development and education. We offer monthly team luncheons, a yearly retreat, quarterly bonuses, and stretch goals with fun incentives like a monthly GOAT trophy to celebrate wins. Our office is business casual and laid-back, with high client traffic and a bilingual environment that reflects the community we serve.
We’re looking for people with integrity, grit, and determination — no degree required, just a strong work ethic and a willingness to learn. If you want to be part of a team that values family, community, and growth, this could be the right place for you.
ROLE DESCRIPTION:
As an account associate, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish preferred.