Account Associate - State Farm Agent Team Member

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Lauderdale, FL and help customers with their insurance and financial services needs, including: 

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY:
Join our team at Danny Fernandez State Farm Agency in Fort Lauderdale, where we personalize careers to fit your strengths and aspirations. Since 2015, we've created a workplace that empowers growth, offering roles tailored to your skills, whether in customer care, claims, or sales. With a multilingual team speaking English, Spanish, Portuguese, and French, we serve the diverse South Florida community with integrity and care. Here, you'll receive ongoing training, mentorship, and the flexibility to grow both professionally and personally. If you're passionate about helping others and want a career that values you as an individual, we’d love to have you on our team. Apply today!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Danny Fernandez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish or Portuguese preferred