Account Associate - State Farm Agent Team Member

Steve Baker - State Farm Agent

Granada Hills, CA

JOB DETAILS
SKILLS
Bakery, Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Marketing, Multilingual, Operations, Organizational Skills, Problem Solving Skills, Spanish Language, Team Player, Time Management, Training/Teaching, Underwriting
LOCATION
Granada Hills, CA
POSTED
30+ days ago
Benefits:
  • Hiring Bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2001 and is home to a dedicated team of five. We offer a 401(k) plan and a supportive environment where learning, growth, and integrity guide everything we do.


When it comes to new team members, we value honesty, a great attitude, genuine care for others, self-motivation, problem-solving, teamwork, and strong relationship-building skills.


What makes our agency a great place to work is the people. We have a team that truly cares about our customers and takes pride in doing the right thing. You’ll gain meaningful experience and valuable education that can help set you up for long-term success.


We’re also proud to be active in the community. I’m a past president of both the Granda Hills Chamber and the Granda Hills Rotary, and we regularly participate in local events like the upcoming Granda Hills Street Fair. If you’re looking to join a team where integrity and community come first, this could be a great place for you.


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Steve Baker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred. 

About the Company

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Steve Baker - State Farm Agent