Account Associate - State Farm Agent Team Member

Michael Cardenas - State Farm Agent
  • Grandville, MI
  • Full-time
2 days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I'm excited to have opened my State Farm agency in 2026 and am building a team from the ground up. Before becoming an agent, I spent 30 years in financial services with Jackson National Life, where I developed a passion for coaching, leadership, and helping people achieve their goals. Outside of work, I enjoy golfing, snowboarding, and spending time with my family, including my two children and our dogs.

As a new agency, we're focused on building lasting relationships with our customers and creating a workplace where people genuinely enjoy coming to work. I believe in investing in people and helping them build successful, rewarding careers.

Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. As we grow, you'll have the opportunity to grow alongside the agency while receiving ongoing coaching and support.

Our culture is built around a get-it-done attitude, teamwork, and continuous growth. I consider myself a player's coach who enjoys training, mentoring, and investing in my team. I'm looking for someone who is motivated, coachable, and eager to grow. My goal is to be a positive influence in my team members' lives while helping them build a successful career.

ROLE DESCRIPTION:
As an Account Associate for Michael Cardenas - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationGrandville, MI
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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