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Account Associate - State Farm Agent Team Member

Cory Pack - State Farm Agent

Kyle, TX

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JOB DETAILS
SKILLS
Adventure Travel, Business Operations, Claims Processing, Coaching, College Level Faculty, Communication Skills, Community Support, Customer Relations, Customer Support/Service, Detail Oriented, Fitness, Funding, Health Insurance, Insurance, Marketing, Operations, Organizational Skills, Reimbursement, Retirement Plan, Secondary School, Sports, Team Lead/Manager, Time Management, Training/Teaching, Underwriting, Volleyball
LOCATION
Kyle, TX
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Cory Pack - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
ABOUT OUR AGENCY:
I opened my agency in 2009, and today I lead a team of five. Before becoming an agent, I spent 11 years as a coach and athletic trainer at both the high school and collegiate levels, and later served as an Associate Professor at Midwestern State University. I ultimately transitioned to State Farm because I wanted to operate my own business and create more time freedom for my family.


I earned my Bachelor of Science from Tarleton State University and my Master of Science from Indiana State University. I’m married with kids, and as a family we love to travel, seek adventure, and stay active through sports. Some fun facts about me: I’m a blue belt in Brazilian Jiu-Jitsu, I run Spartan Races, and I love volleyball so much that I built a sand court in my backyard.


I’m deeply involved in our community — supporting schools across Hays County, sponsoring local youth sports programs, and serving for 10 years as a sponsor of the For The Love Of Go racing series, which promotes family health and fitness. I also serve on the Kyle Chamber of Commerce Board and co-lead a Dad’s For Christ men’s group.


Team members receive a retirement plan with a 3% match, along with monthly, quarterly, and annual bonuses and commissions. Our office culture is built on collaboration, competition, and a shared commitment to taking great care of our customers. We perform at a high level because everyone rows in the same direction!


I’m looking for driven, coachable, self-motivated people who want to win and are willing to pursue the activities that lead to success. I want team members who are comfortable being uncomfortable — because that’s where growth, achievement, and real opportunity happen.

About the Company

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Cory Pack - State Farm Agent

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