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Account Associate - State Farm Agent Team Member

Ian Davy - State Farm Agent

Maplewood, MN

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JOB DETAILS
SKILLS
Baseball, Basketball, Business Operations, Claims Processing, Coaching, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Exceeded Sales Goal, Football, Health Insurance, Insurance, Leadership, Marketing, Operations, Organizational Skills, Soccer, Time Management, Training/Teaching, Underwriting
LOCATION
Maplewood, MN
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2013 after beginning my career with State Farm as a team member, which gave me a strong foundation in customer service and agency operations. I graduated from Hamline University, where I played college soccer, and today I’m a parent of three who stays busy coaching baseball, basketball, and football for my kids’ teams. When I’m not at work or on the sidelines, I enjoy getting out on the golf course whenever the weather allows. Staying involved in my children’s school and our community, including Nativity of Our Lord, is an important part of my life and leadership approach.


Our agency is built on a culture of care, accountability, and growth. I invest heavily in my team to help each person meet and exceed their goals, and we’re deeply committed to shared success. We lean on our core values every day to guide our decisions and how we serve our customers: Commitment to Excellence, Honesty and Integrity, and Customer Service Above All Else. 

We offer time off, a Simple IRA with a 3% match, and life and disability insurance. We’re looking for someone who aligns with our values, cares about team success, brings a competitive mindset, and is coachable - someone who’s ready to grow in a supportive, high-standard environment.


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ian Davy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


About the Company

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Ian Davy - State Farm Agent

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