Benefits:- WFH option at 6 months
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
Our agency is built on a strong foundation of experience, dedication, and a commitment to exceptional service. As a fourth-generation State Farm Agent with 17 years in the business, I take pride in leading a team that values both professional growth and personal well-being. Our Evanston office is home to four talented team members, and we offer competitive benefits, including health, dental, vision, and a Simple IRA.
We believe in setting our team up for success, providing thorough training, and creating an environment where hard work is recognized and rewarded. After six months of training, we offer the flexibility to work from home 1-2 times per week. With a background in Marketing and a minor in Spanish from Miami University in Oxford, Ohio, I understand the importance of communication, collaboration, and continuous learning. If you’re looking for a supportive team where you can grow and make an impact, we’d love to connect with you!
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for John Tyler Carlson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.