Account Associate - State Farm Agent Team Member

Zach Plackemeier - State Farm Agent
  • Saint Charles, MO
  • Full-time
2 days ago

Job Description

Benefits:
  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2016 and have since grown to a team of 15 across two office locations. Before becoming a State Farm agent, I gained firsthand experience working as an agency team member, which gave me a strong foundation for eventually building and leading a team of my own. Outside of the office, I’ve been married for 12 years, have three kids, and enjoy spending time outdoors - especially hunting, golfing, and fishing.

Giving back is an important part of our agency. I serve on the Boys & Girls Club Board and stay actively involved with our local high school and community.

Our agency offers health benefits, a 401(k), competitive paid time off, licensing costs paid up front, and a strong commitment to work-life balance. After six months, team members also have the opportunity to transition to a four-day workweek, giving our team additional flexibility while maintaining a high-performing environment.

Our culture is competitive, motivated, and team-oriented. We work hard, hold ourselves to high standards, and want people who contribute positively to the team. I’m looking for someone who is detail-oriented, reliable, adaptable, and comfortable multitasking in a fast-paced environment. A positive attitude and resilience are especially important—if you’re motivated to succeed, willing to work as part of a team, and can stay optimistic when challenges arise, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Zach Plackemeier - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationSaint Charles, MO
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Fishingunmatched
  • Health Insuranceunmatched
  • Huntingunmatched
  • Insuranceunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Multitaskingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Secondary Schoolunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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