ROLE DESCRIPTION: As Account Associate for Bill Brennan State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Manage client accounts and update information in the database.
Prospecting and client outreach to help grow network thru omni-channel distribution of State Farm Products
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.