Account Associate - State Farm Agent Team Member

Matt Stokes - State Farm Agent
  • Twin Falls, ID
  • Full-time
17 days ago

Job Description

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2002 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in State Farm management, giving me valuable experience in leadership and team development. I’m a graduate of Boise State University, married, and a proud father of five. State Farm also runs in the family - I’m the oldest of four brothers, and all four of us are State Farm agents!

Our agency offers health benefits, a Simple IRA, licensing costs paid up front, professional coaching and training, and a strong commitment to work-life balance. We believe in investing in our team and giving people the tools they need to grow and succeed.

Our culture is supportive, development-focused, and built around teamwork. I’m looking for someone who is coachable, hardworking, and trustworthy. If you’re ready to learn, put in the effort, and grow with an established team that will invest in your success, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Matt Stokes - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationTwin Falls, ID
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Farm Managementunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Team Buildingunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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