Account Clerk (Inpatient and Outpatient Admissions)
Salary
$20.73 Hourly
Location
Community Treatment Center, 3150 Gershwin Dr. Green Bay, WI
Job Type
Full-time
Job Number
2026-00715
Department
Human Services - Community Treatment Center
Opening Date
07/17/2026
Closing Date
7/28/2026 11:59 PM Central
Job Summary
Performs responsible record keeping and clerical duties of a specialized nature which involves maintaining client records, responding to client or provider inquiries, and completing and maintaining any necessary documentation according to requirements, codes, and policies for the Brown County Community Treatment Center.
This position is primarily focused on inpatient and outpatient admissions.
Essential Duties
ESSENTIAL DUTIES (general):
The Community Treatment Center has several Account Clerk positions. Each position (outlined below) has its own areas of responsibility and expertise, however staff may be crossed trained in any of the areas when needed.
This position requires independent judgement, initiative, and learning the necessary specialized knowledge to carry out established procedures and apply government regulations while completing work accurately on a timely basis.
ESSENTIAL DUTIES (specific):
Accounting Clerk - Review and process accounts payable invoices, monthly journal entries, client account maintenance, credit card payments, monitoring client accounts for collectability, monthly statements, bank deposits, file probate and estate claims timely, review bankruptcy notices, scan miscellaneous documents and reports.
Accounts Receivable - Import electronic remittance advice (835) files into the EMR System, application of payments from third party payers and clients in the EMR System, month end reconciliations, journal entries, and aging reports.
Inpatient Billing - Bill guarantors and third party payers for services rendered from Nicolet Psychiatric Hospital and Bay Haven CBRF, utilizing electronic medical record software in a timely and accurate manner. Identify and resolve billing errors, rejections, and denials with insurance companies to obtain payments.
Inpatient and Outpatient Admissions - Collect payer and demographic information from new clients and/or other responsible party upon admission, entering information into client software database. Confirm that the existing information for returning clients is accurate and updated as needed. Contact insurance companies requiring pre-authorization of services on a timely basis. Ensure proper signed releases have been obtained prior to submission of claims.
Nursing Home Admissions and Billing - Collect payer and demographic information from new residents and/or other responsible party upon admission, entering information into client software database. Confirm that the existing information for returning clients is accurate and update as needed. Contact insurance companies requiring pre-authorization of services on a timely basis. Ensure proper signed releases have been obtained prior to submission of claims. Bill guarantors and third party payers for services rendered from Bayshore Nursing Home using electronic medical record software in a timely and accurate manner. Identify and resolve billing errors, rejections, and denials with insurance companies to obtain payments.
Outpatient Billing - Bill guarantors and third party payers for services rendered from the Outpatient Clinic using electronic medical record software in a timely and accurate manner. Identify and resolve billing errors, rejections, and denials with insurance companies to obtain payments.
Community Services Billing - Bill guarantors and third party payers for services rendered from the Community Services programs using electronic medical record software in a timely and accurate manner. Identify and resolve billing errors, rejections, and denials with insurance companies to obtain payments.
Knowledge, Skills & Abilities
Knowledge, Skills and Abilities:
Knowledge of general office procedures.
Knowledge of Microsoft Office applications.
Knowledge of bookkeeping and appropriate procedural methods of the department.
Knowledge of and ability to utilize a computer and the required software.
Ability to perform full data entry functions.
Ability to learn and apply specialized knowledge and skills of the department.
Ability to make simple arithmetic calculations.
Ability to establish and maintain effective working relationships with staff and the public.
Ability to accept responsibility and to exercise independent judgment.
Ability to follow oral and written instructions.
Ability to communicate effectively both orally and in writing.
Ability to maintain the confidential nature of client and business information.
Ability to answer inquiries and complaints effectively with tact and courtesy.
Ability to work the required hours of the position.
PHYSICAL DEMANDS:
Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
Extended periods of sitting; intermittent standing and walking; occasional driving.
Using hand(s) for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.
Brown County is an E-Verify employer. Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify%20Participation%20Poster(1).pdf
https://www.browncountywi.gov/i/f/files/Human-Resources/IER%20Right%20to%20Work%20Poster.pdf
Brown County offers a substantial benefit package. Here is some information:
Eligible Employees:
You may enroll in the Brown County benefits if you are an employee classified as a 0.5 FTE (full-time equivalent) working at least 18.75 or 20 hours per week.
Health Care:
Emplify Health by Bellin Nearsite Healthcare: Those enrolled in the Countys health plan can access primary care, urgent care, lab work, physical and occupational therapy services at designated Bellin locations at no cost to the plan member.
Bellin Health FastCare: This convenient care clinic offers employees and dependents enrolled in the health plan to seek care at any FastCare location at no cost.
Teladoc: Offered at $0 employee cost.
Employee Assistance Program (EAP):
Offered through AllOne Health at $0 employee cost.
Medical Benefits:
Brown Countys medical plan is administered by UMR. CVS Caremark administers the prescription drug benefits portion. We have a tiered system for employee contributions.
Dental Plan:
Brown County offers two dental plans, Delta Dental allows you to choose any dentist while the Care Plus plan requires you to see a Dental Associates dentist.
One Pass Select gym program:
We offer a subscription-based fitness and well-being program that supports a healthier lifestyle.
Vision:
We offer a voluntary vision plan through EyeMed Insight Network.
Flex Spending:
Healthcare FSA is offered as a cost savings tool to help with common medical expenses not covered by your insurance.
Student Loan Forgiveness Program
Also, working for the County means you can apply for student loan forgiveness after 10 years of employment based on qualifications. Learn more here: https://dpm.wi.gov/Pages/Job_Seekers/StudentLoanForgiveness.aspx
We also offer Accident Insurance, Cancer Insurance, Critical Illness Insurance, Life Insurance and Pet Insurance.
Employer Brown County
Address P O Box 23600
Green Bay, Wisconsin, 54305
Phone 920-448-4071
Website http://www.browncountywi.gov