Account Clerk Supervisor

Account Clerk Supervisor

Salary

$76,525.04 - $97,725.66 Annually

Location

Contra Costa County, CA

Job Type

Permanent Full-Time

Job Number

JDHD-2026A

Department

County-Wide

Opening Date

07/20/2026

Closing Date

8/2/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

K6

• Description
• Benefits
• Questions

The Position

Bargaining Unit: Local 512 - Clerical Supervisory Unit

Why Join Contra Costa County?

Contra Costa County is located in northern California and covers about 733 square miles. It stretches from the northeastern shore of San Francisco Bay to the San Joaquin River. The county has a population of just over 1 million, making it one of the top ten most populous counties in California. Its known for being home to one of the most diverse populations in the state, both culturally and economically.

Working for Contra Costa County gives you the opportunity to serve and improve the lives of the local community. The county provides essential services such as public safety, healthcare, social services, and infrastructure development. Working for the county can be a rewarding experience as it allows individuals to make a positive impact on their community and contribute to the betterment of society. Additionally, Contra Costa County offers competitive salaries, good benefits, and opportunities for career growth and development.

About the Employment and Human Services Department:

Contra Costa County's Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

We are looking for someone who:

• Has organizational and time management skills to work on multiple projects simultaneously
• Is a strong relationship builder with excellent communication skills
• Has the ability to provide the necessary coaching, training, and feedback to ensure employees are able to consistently meet expectations
• Is motivated to learn and grow professionally
• Embraces change and diversity
• Values honesty, integrity, and ethical conduct
• Is diligent and hardworking with strong attention to detail

What you will typically be responsible for:

• Overseeing daily operations and effectively delegating tasks within the department
• Responding to individual, public agency, and vendor requests, inquiries, and referrals
• Ensuring policies are being followed
• Training and evaluating staff
• Monitoring staff deadlines as well as your own
• Creating workflow procedures for staff

A few reasons you might love this job:

• You will have the opportunity to continually expand your knowledge
• You will have the ability to mentor and coach staff
• You will be in an environment of continuous learning and will see large projects come to life
• There are career advancement opportunities

A few challenges you might face in this job:

• You may work in high-stress situations
• You will supervise multiple employees with different personalities, needs, etc.
• You will work in a fast-paced environment with multiple priorities and competing deadlines

Competencies Required:

• Displaying Ownership & Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Decision Making: Choosing optimal courses of action in a timely manner
• Listening: Fully comprehending spoken communication
• Oral Communication: Engaging effectively in dialogue
• Informing: Proactively obtaining and sharing information
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Using Technology: Working with electronic hardware and software applications
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims

To read the complete job description, please visit the website, www.cccounty.us/hr.

We are currently seeking to fill one (1) Account Clerk Supervisor vacancy with the Employment and Human Services Department, however, the eligible list established from this recruitment may also be used to fill other department vacancies as they arise.

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certificate.

Experience: Four (4) years of full-time or its equivalent experience in the preparation and processing of accounting documents and in the maintenance of accounting records, including two (2) years at the Account Clerk-Advanced level, or higher, in Contra Costa County or equivalent classification.

Substitution for Experience: Completion of 12 semester or 18 quarter units in accounting from an accredited college or university can be substituted for one year of the required experience.

There is no substitution for the two years required at the Account Clerk-Advanced level, or higher, in Contra Costa County or equivalent classification.

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Multiple-Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple-choice assessment. The assessment will be conducted online to measure candidates; competencies as they relate to the Account Clerk Supervisor classification. These may include but are not limited to: Decision Making, Oral Communication, Informing, Using Technology, Coaching and Developing Others, Attention to Detail, and Critical Thinking. (Weighted 100%)

TENTATIVE DATES:

Multiple Choice Test: Tentatively scheduled to take place via computer (remotely) on: August 2026

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Flor Robb at Flor.Robb@hrd.cccounty.us. For any technical issues, please contact the Government Jobs' applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for the Account Clerk Supervisor position and to assist Human Resources staff in assessing each applicants qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."

• I understand

02

Do you possess a high school diploma or G.E.D. equivalency or a high school proficiency certificate?

• Yes
• No

03

Do you have 12 semester or 18 quarter units in accounting from an accredited college or university? Candidates may be required to provide transcripts verifying the completion of the required coursework at the time of the interview. Failure to provide appropriate documentation may impact eligibility for the position.

• Yes
• No

04

How much experience do you have in preparing and processing accounting documents and maintaining accounting records?

• I do not have any experience as described above
• Less than one (1) year of experience as described above
• More than one (1) year, but less than two (2) years, of experience as described above
• More than two (2) years, but less than three (3) years, of experience as described above
• More than three (3) years, but less than four (4) years, of experience as described above
• More than four (4) years, but less than five (5) years, of experience as described above
• More than five (5) years of experience as described above

05

Do you have at least two (2) years of full-time (or equivalent) experience at the Account Clerk-Advanced level (or higher) in Contra Costa County or an equivalent classification? The Advanced Level (Level C) classification applies to individuals who either lead and oversee accounting clerical staff, including assigning, reviewing, and coordinating their work, or those who possess specialized expertise in complex accounting procedures and apply this knowledge with minimal supervision. Employees at this level ensure accuracy and efficiency in accounting processes and may provide input on work priorities and performance. View Account Clerk - Advanced Level (Level C) Job Specification

• Yes
• No

06

If you selected "Yes" in the last question, and your experience was in an equivalent classification outside of Contra Costa County, please provide the job title, employer, and a brief description of duties to demonstrate how your experience is equivalent. If this does not apply to you, enter N/A.

07

Our current vacancy is in the Employment & Human Services Department. The eligible list from this recruitment can be used to fill positions in other departments as well. Which departments are you interested in working for? If you do not select a department, you will not be referred to them for an interview.

• All Departments
• Auditor-Controller
• Department of Information Technology
• Employment & Human Services
• Health Services
• Public Works
• Sheriff (A Thorough Background Investigation, Including Polygraph Will Be Conducted)
• Treasurer-Tax Collector

08

Per Personnel Management Regulation (PMR) Rule 718, the eligible list established from the Account Clerk Supervisor may be used for alternative certification purposes to fill other accounting classification vacancies. To be considered, you must first successfully complete the recruitment process and be placed on the Account Clerk Supervisor eligible list. If a vacancy arises in another classification, you may be referred and contacted for an interview. If you interview with the department and are selected for permanent hire on the alternate certification, your name will be removed from the Account Clerk Supervisor eligible list. This option, for alternate certification is only available to candidates who do not currently hold permanent status in the Account Clerk - Experienced Level or Account Clerk - Advanced Level classifications. Candidates who currently hold permanent status in these classifications may submit a transfer request to another department by contacting jobs@hrd.cccounty.us. Would you like to be referred to alternate certifications? (Select all that apply)

• Account Clerk - Experienced Level ($56,148.41 - $69,607.20 Annually)
• Account Clerk - Advanced Level ($62,343.56 - $79,615.30 Annually)
• I am not interested in alternate certification, only Account Clerk Supervisor vacancies
• Account Clerk - Experienced Level
• Account Clerk - Advanced Level

09

By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.

• I agree

Required Question

Employer County of Contra Costa