Account Coordinator, Group Benefits

As a Gallagher company, IMC combines the personalized service of a specialized organization with the resources and global reach of one of the world's leading insurance brokerage, risk management, and consulting firms.

IMC is seeking an Account Coordinator to join our growing team. In this role, you will support client retention efforts by delivering exceptional service, coordinating key account activities, and serving as a trusted resource to clients and carrier partners. This is an excellent opportunity to learn from experienced industry professionals, develop your expertise in employee benefits and insurance, and build a rewarding career with a recognized industry leader.

• Assist with open enrollment materials, renewal presentations, and client communications.
• Gather and organize information related to underwriting, marketing, analytics, and HR services.
• Maintain accurate client, policy, and broker records within AMS and CRM systems.
• Coordinate the RFP process, including carrier outreach, submissions, and deadline tracking.
• Prepare client proposals, renewal documents, and supporting materials for Account Managers.
• Maintain carrier updates and assist with scheduling client and carrier meetings.
• Resolve client billing inquiries and coordinate invoice reconciliation with carriers.
• Process and troubleshoot member enrollments within benefits administration and carrier systems.
• Generate and distribute client reports, ensuring accuracy and timely delivery.
• Stay current on industry trends, products, and regulatory changes.
• Provide administrative and operational support as assigned.

Compensation:

The target salary range for this position is $50,000 to $60,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.