Referral Coordinator BJC Healthcare
Saint Louis, MO9 days ago
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Skills
- Business Supportunmatched
- Business-to-Business (B2B)unmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Enterprise Salesunmatched
- Help Deskunmatched
- Inside Salesunmatched
- Metricsunmatched
- Operational Supportunmatched
- Organizational Skillsunmatched
- People Managementunmatched
- Post-Salesunmatched
- Pre-Salesunmatched
- Quality Controlunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Salesunmatched
- Sales Supportunmatched
- Salesforce.comunmatched
- Service Deliveryunmatched
- Team Playerunmatched
Description
Job Title: Account Coordinator (sales support)
Location: Ballwin, MO (Onsite)
Duration: 3 Months Contract, possibility of extension
Pay rate:- $21/hr
Schedule: Morning Shift
Overview
Our client is seeking an Account Coordinator to support their business sales professionals by managing and expediting complex orders, contracts, and quality control activities. This role plays a critical part in ensuring order accuracy, commission eligibility, and smooth execution throughout the end-to-end sales and ordering process. This is a highly collaborative, detail-driven role ideal for candidates with B2B sales support experience, strong communication skills, and comfort working in fast-paced, process-oriented environments.
What You’ll Do
Sales & Order Support
Location: Ballwin, MO (Onsite)
Duration: 3 Months Contract, possibility of extension
Pay rate:- $21/hr
Schedule: Morning Shift
Overview
Our client is seeking an Account Coordinator to support their business sales professionals by managing and expediting complex orders, contracts, and quality control activities. This role plays a critical part in ensuring order accuracy, commission eligibility, and smooth execution throughout the end-to-end sales and ordering process. This is a highly collaborative, detail-driven role ideal for candidates with B2B sales support experience, strong communication skills, and comfort working in fast-paced, process-oriented environments.
What You’ll Do
Sales & Order Support
- Serve as a primary point of contact for the client’s sales professionals, supporting inbound requests related to complex orders
- Configure, process, and ratify orders in Salesforce.com, ensuring completeness, accuracy, and commission eligibility
- Provide pre- and post-sale monitoring, escalation, and resolution support for orders and contracts
- Identify defective or incomplete opportunities and partner with internal teams to develop and execute resolution plans
- Act as a subject matter expert on the enterprise end-to-end sales and ordering process
- Provide guidance and help-desk support to Sales, Order Operations, Client Services, and Service Delivery teams
- Proactively improve order accuracy and help accelerate the overall sales and fulfillment process
- Maintain high quality standards with minimal order rejects following training
- Manage assigned cases, which are routinely reviewed and graded for quality and accuracy
- Balance availability and productivity metrics, including time in active vs. auxiliary states
- Inbound calls only, primarily from internal sales professionals
- Average of fewer than 10 calls per day, with significant casework and system-based tasks
- Daily interaction and feedback from supervisors
- Support a large, enterprise-level sales organization (hundreds of sales professionals across multiple locations)
- Experience supporting B2B sales teams in a coordination, sales support, or operations role
- Strong communication and customer service skills
- High attention to detail with the ability to manage complex, multi-step processes
- Comfort working in Salesforce or similar CRM systems (Salesforce preferred)
- Ability to work onsite in Ballwin, MO
- Adaptability in a metric-driven environment
- Overtime: Typically voluntary, with occasional mandatory overtime based on business needs
- Retention: Many contractors remain in the role for 1–2 years due to strong team support and role stability
Numbers & Facts
| Location | Saint Louis, MO |
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