$75,000–$100,000 Per Year
Business Development, Business Operations, Communication Skills, Computer Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, High School Diploma, Identify Issues, Marketing Communications, Microsoft Office, Multitasking, Onboarding, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Coordination, Record Keeping, Reporting Skills, Sales Management, Team Player, Time Management
Careerscape is supporting a client opening for a Hybrid Entry-Level Account Coordinator. This role focuses on supporting client accounts, coordinating communications, maintaining records, and ensuring a positive experience for customers and business partners.
This is an excellent opportunity for someone who is organized, detail-oriented, and interested in building a career in account management, customer success, client services, or business operations.
The Account Coordinator will work closely with account managers, clients, and internal teams to support daily account activities, coordinate projects, and help strengthen client relationships.
This role is ideal for candidates interested in account management, customer relations, business operations, or client support.
Responsibilities
- Support day-to-day management of client accounts
- Coordinate communication between clients and internal teams
- Assist with account onboarding and setup activities
- Maintain accurate client records and documentation
- Track account requests, deliverables, and deadlines
- Prepare reports, presentations, and account updates
- Respond to client inquiries and provide timely support
- Monitor account activity and identify potential issues
- Collaborate with cross-functional teams to meet client needs
- Assist with project coordination and implementation tasks
- Support account retention and customer satisfaction initiatives
- Help improve account management processes and workflows
Requirements
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree preferred (Business, Marketing, Communications, or related field)
- 0–2 years of experience in customer service, administration, operations, or support roles
- Strong communication and relationship-building skills
- Excellent organizational and time management abilities
- Attention to detail and problem-solving mindset
- Basic computer skills (Microsoft Office, Google Workspace)
- Ability to manage multiple priorities effectively
- Professional and customer-focused attitude
- Comfortable working in a hybrid environment
Benefits
- Hybrid work flexibility
- Competitive entry-level compensation
- Medical, dental, and vision coverage options
- Paid time off, holidays, and sick leave
- 401(k) retirement plan options
- Paid training and onboarding
- Career growth into Account Manager, Customer Success Manager, or Business Development roles
- Performance-based bonuses and advancement opportunities
- Supportive and collaborative team environment
- Professional development and learning opportunities