Account Coordinator

Location: Woburn, MA, 01801

Department: Account Management

Reports To: Director of Client Services

FLSA Status: Exempt

Status: Full-Time

Why You’ll Love Exhibitus

Exhibitus is a premier exhibit design and experiential marketing company supporting live events, trade shows, branded environments, digital experiences, and immersive engagement solutions.

We’re proud to be recognized as one of Event Marketer’s FAB 50 top fabricators and named among the Inc. 5000’s fastest-growing private companies nationwide. Our award-winning work has earned Best in Show honors and global recognition through Hermes Creative Awards for excellence in design and marketing communication.

At Exhibitus, we innovate boldly, collaborate fully, and celebrate our wins together. If you're looking to join a creative, high-performing team at the top of the industry—this is your opportunity.

Position Summary

The Account Coordinator supports the Account Management team by assisting with project coordination, quoting, documentation, and communication to ensure client needs are met accurately, efficiently, and on schedule. This role serves as a central point of connection between clients, internal departments, and production teams.

Essential Duties & Responsibilities

Client & Team Support

• Prepare budgets, estimates, and quotations to support the Sales and Account Management teams.
• Communicate with clients as needed to support project requirements, timelines, and expectations.
• Assist Account Managers with proposal content and cost justification.

Project Coordination

• Translate project direction into clear work orders for the production team.
• Communicate daily with production regarding updates, changes, and project details.
• Lead and document weekly project specific meetings with key stakeholders.
• Coordinate shipping documentation and ensure all project related materials are properly prepared and delivered.

Operational & Show Support

• Develop shipping manifests and project documentation with the logistics department.
• Prepare setup packages for onsite managers with support from engineering.
• Complete required show forms, coordinate show services/subcontractors, and support contract execution.
• Reconcile project expenses and assist with post show financial documentation.
• Travel occasionally to support client activities, sales initiatives, or onsite project needs.

Qualifications & Requirements

Education & Experience

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 1–2 years of experience in account coordination, customer service, or a related function.

Skills & Competencies

• Strong verbal and written communication skills with the ability to interact professionally across teams and with clients.
• Excellent organizational skills, including the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite and CRM tools.
• Strong attention to detail in all aspects of work.
• Ability to work both independently and collaboratively in a fast paced environment.
• Effective time management, problem-solving, and follow-through.

Work Environment & Travel

Standard office environment with regular computer use and cross-department communication.

Occasional travel is required to support events, trade shows, or client engagements.

Equal Employment Opportunity Statement

Exhibitus is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and supported.