Account Director, Client Experience

Agency:

Weber Shandwick

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

About you

A hungry, strategic, creative, collaborative PR pro, who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

• Team oriented â€we†over â€Iâ€
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

About us

A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different â€" therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:

• Conversation-starters
• Storytellers
• Strategist
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders

dna is currently seeking a Project Director, Integrated Project Management for the Project Management team who will work closely with team members in account, creative, public relations, and strategy, as well as report to a VP or SVP, across a portfolio of brands and/or projects.

Responsibilities:

• Coordinate with creative, strategy, account management and other internal teams to help drive best-in-class solutions for medium to large programs
• Manage project deliverables across multiple medium- large scale campaigns and help coordinate various functions including creative, strategy, insights, paid media, and analytics
• Professionally manage medium to large scale engagements with account team partners focusing on balancing quality, cost and schedule, while exceeding client expectations
• Establish and refine cross-team ways of working based on lessons learned, team preferences, and best practices. Reinforce expectations through project lifecycle. Clarify roles and responsibilities, and effectively manage risks and issues while maintaining quality, team morale, and budget.
• Be the conductor of a project/team and a proactive, solution-oriented, and strategic advisor
• Manage account budgets, scopes, and time while providing frequent updates to key stakeholders
• Partner with account leadership and finance to facilitate accurate and realistic forecasts; actively manage any forecast mitigation as needed
• Partner with account leadership to manage team on-boarding processes, including educating team members on roles and responsibilities, processes, and templates
• Serve as contact for client finance relative to financial management of the account
• Demonstrate strong, professional work ethic and financial acumen

Requirements:

• 7+ years of Project Management experience, preferably in an agency setting, media relations
• Strong financial management skills, including scoping, burn report tracking, resource allocation across project tasks. Prior experience managing multi-million-dollar budgets and scopes.
• SME with different types of programs and deliverables, such as strategic planning, creative ideation, video, social and editorial content, digital, and partner management
• Ability to effectively communicate with internal team members across multiple disciplines and levels, instilling confidence, and trust in your abilities
• Be comfortable digging into account finances: developing staffing models, writing SOWs, tracking burn rates, etc.
• Experience working closely with the implementation of an integrated media mix of paid, owned and earned programs
• Have excellent written and verbal communication skills with the ability to effectively communicate with team members across multiple levels, building trust in your abilities to get the job done effectively
• Have excellent organization and time management skills

dna â€" the details (this is the section where we humble brag)

dna was recently the winner of MM+M small healthcare agency of the year.

dna prides itself on delivering an employee experience that makes a difference. We invest in our team and put culture front and center through a variety of programs, policies and events. Itâ€s all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer.

We are small meets big â€" giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your career. And, as part of a large global IPG network with seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies, youâ€ll have access to world class resources and endless exposure to the most cutting-edge marketing approaches. If you are ambitious, energetic and excited to have a voice in shaping an agency and the future of healthcare communications, we hope youâ€ll join us. Weâ€re an agency whose fast pace of growth and influence, is matched only by the advancement opportunities we offer our employees. dna â€" Health Means Everything.

Salary range: $110,000 USD - $135,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employeeâ€s/applicantâ€s background, pertinent experience, and qualifications.

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer. The Weber Shandwick Collective recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

$130,000.00 - $130,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.